Banfield Pet Hospital®- Staten Island provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
They are unorganized and inconsiderate. They called to cancel my dog’s appointment TWICE, 30 minutes before his appointment time. Which sucks because I have to give him tranquilizers before I bring him in. That’s two times I had to give him medication for NO REASON!! AVOID and SAVE your money with this place.
DC
Diane Casserly
Jun 10, 2026
1.0
Yesterday was not a good experience for us -there was quite a delay in checking in and then there was a ridiculously long delay while checking out -my husband had to take the two dogs outside to wait once we were done since they got very very stressed waiting so long -for those reasons I would say it was a 1/10
RO
Richie O
Apr 22, 2026
5.0
Always a good experience with Banfield. Very professional in every regard. Very satisfied with their service
HB
Helen Bergstein
Apr 22, 2026
5.0
I am very happy with the care my Burmese kitty Brownie received at Banfield. These folks really and truly care about the animals they care for regularly. I highly recommend this place to anyone that wants good quality care from really great people!
JJ
Jaida
Feb 27, 2026
1.0
Unprofessional. . . I made a appt for my pup who’s 7 weeks, who shouldn’t be really outside !! When I went in , she addressed me, even said my pups name like she knew I was coming in. ( I’m guessing the age of my pup got her excited ) & after 10 minutes finally went to the counter , it was nothing but excuses on how I couldn’t be seen today Becuase of website interference. Her exact word “ they make open availability when we don’t have none “ I understand there’s mistakes and glitches with websites . That’s not the problem . My problem is instead of calling me and expressing this cause clearly she saw I booked an appointment when there was none available supposedly . . .so not only did you waste my TIMEEEE , BUT MY MONEYYYY. Paying for a cab back and fourth home for no reason . RIDICULOUSLY. Can’t imagine how many people they did that too .
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Staten Island?
Banfield Pet Hospital in Staten Island is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and major holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals. Outside of hours, please contact your local emergency hospital.
What types of preventive pet health care services does Banfield provide?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan at Banfield?
It is an annual preventive care plan that includes exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It automatically renews each year unless paid in full at enrollment.
How can I pay for an Optimum Wellness Plan at Banfield?
You can spread the cost over 12 months with automatic payments from a bank account or credit card, or pay the full amount upfront if preferred.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments where you visit with your pet, drop-off appointments where you leave your pet and wait for a call, and Optimum Wellness Plan Virtual Visits for remote care.
Does Banfield offer veterinary care online?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage through Vet Chat™ on the Banfield app.
Are any nearby stores good to visit before or after a vet appointment at Banfield Pet Hospital?
Yes, pet owners can visit nearby PetSmart for pet supplies and services, or check out Forest Avenue Shoppers Town for a variety of shopping options around Banfield Pet Hospital.
What dining options are near Banfield Pet Hospital in Staten Island?
Nearby restaurants include Shelly&Bee's American restaurant and bar, Taco Empire for Mexican cuisine, Hibachi Grill & Supreme Buffet for Asian food, and La Bella Pizza for pizza and fast food.
What other services and shops are nearby Banfield Pet Hospital for a convenient visit?
Nearby you will find stores like Payless ShoeSource, Mattress Firm, Rainbow Shops, and several beauty salons and spas such as Grandeur Beauty Aesthetics and Top Nails for personal care.
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