Individuals from all over New York City come to Animal Care Centers every day of the week for reasons as diverse as reclaiming lost pets, adopting new furry family members and getting resources to help them keep their pets in homes.
We strive to find loving homes for homeless and abandoned cats, dogs, and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners).
Our field services division responds to calls from the public to help keep NYC communities safe and rescue animals in need, and we have facilities in all five boroughs.
Join us in our mission to end animal homelessness in NYC!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.