Banfield Pet Hospital® - Saratoga Springs provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I’ve know a Banfield since Florida and i always has been a good experience, and Banfield Pet Hospital here in upstate NY is great . Every location I’ve been to here in NY, EVERY care team member was caring, professional, and I enjoyed every visit as every one is welcoming and show a tremendous love and care for the animals. The conversations are always very informative and never feels rushed and never feels like it’s just the bare minimum. I love my cats ,and I for sure feel happy and comfortable with the care I receive at Banfield pet hospital knowing my pets are in good hands.
SD
Sue Delker
Aug 12, 2026
5.0
Banfield always takes care of me and my baby.
AP
Alyvia Preve
Jul 19, 2026
1.0
A woman I know had a plan for her cat here. The cat recently died and she first reached out to Chewy to cancel her plan with them. They apologized, cancelled the account for her, and gave her a refund on the recent prescription and cancelled upcoming ones. Along with that they sent flowers to her as condolences for her loss. banfield REFUSED to cancel her account and demanded $100 for the next three months of care even though there is no longer a pet that needs care. The company is staying quiet. It’s unacceptable. No not being your pet here.
AK
Andrea King
Jul 16, 2026
5.0
We recently brought our 13 year old cat in and found he has a heart condition and feline leukemia. The Dr has been excellent in communication about a options and understanding what our wishes for Milo are
AV
Aditya varma
Jul 14, 2026
1.0
“Misdiagnosed my kitten’s ringworm because they didn’t use a UV light to properly examine them. The $80 medication they prescribed was unnecessary and didn’t help. The infection spread due to the wrong treatment. Very disappointed with the lack of thorough examination and poor diagnosis. Will not return.”
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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