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Petco

4.2
(917 reviews)

Business Details

300 Hylan Dr, Rochester, NY
14623, United States
(585) 273-0150

About

Pet StorePet supply store
Petco pet store in Rochester offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Rochester helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
300 Hylan Dr, Rochester, NY
14623, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM

Reviews

4.2
917 reviews
5 stars
513
4 stars
214
3 stars
93
2 stars
36
1 star
61
  • PM
    Petra Michels
    Aug 9, 2026
    1.0
    I think that place is nice kinda clean But as a customer going in and looking around needed to use the ladys restroom . It was completely disgusting ! The floor was so dirty and sticky and the toilets had so much mold in the that looked like it had not been cleaned in 2 yrs The trash was so full that it was almost hard to stuff a single paper towel in it also looked like haddw r been taken out I'm mts . I told the two people standing around doing nothing . They should be checking them constantly even when opening and closing I know how you could not see dirty ness of everything in that place, especially that restroom. I could only imagine what the men's restroom looked like and smelled like . Hopefully they clean daily .
  • MH
    Michael Hohmann
    Aug 7, 2026
    5.0
    Henrietta NY PetCo location staff is the best!
  • LN
    Leslie Normand
    Aug 5, 2026
    5.0
    Absolutely love this pet store and ther online shopping options!
  • LH
    Leslie Harris
    Jul 29, 2026
    1.0
    I've been going to various Petco locations for decades and this was by far my worst (and only bad) experience. I had a grooming appointment booked for my dog at 10am. Showed up 4 minutes past the hour to 2 employees sitting around. When they saw us coming, one got up and walked away and the other claimed the lady with whom we had the appointment was too busy to take my dog. Then why are we booking appointments??? It was a very off-putting experience + vibe to the point I would not feel comfortable leaving my dog with them.
  • KC
    Kathleen Castellano
    Jul 7, 2026
    5.0
    I absolutely love PetCo! The staff is very friendly & helpful. The store is extremely clean. I usually order on line and go pick my orders up. Such an easy process.

Frequently Asked Questions About Petco

Does the Petco Rochester location have a vet hospital?

Yes, Petco Rochester has a full-service vet hospital.

Does Petco Rochester offer vaccinations?

Yes, Petco Rochester provides vaccinations.

Brand Certified Facts from Petco

This information is certified by Petco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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