This profile is uncertified and using publicly sourced data
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Business Details
About
VeterinarianAnimal Hospital
The local veterinarians of Coldwater Animal Hospital proudly serve pet parents in Rochester, Buffalo, Syracuse, the Southern Tier and the surrounding area. We are open 6 days a week and are a Fear-Free and Cat Friendly Practices® certified veterinary hospital. We provide advanced Tibial plateau leveling osteotomy (TPLO) surgery and canine fracture right here in Rochester - no need to travel! Opened in 1989, we also offer wellness care, sick appointments, vaccinations, microchipping, allergy and dermatology testing, diagnostic care including an in-house laboratory, x-ray, and ultrasound, surgical care including spay and neuter, ACL reconstruction, TPLO surgery, pet dental, and more! We look forward to meeting you and your pet.
Location
Hours
Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.