Petco

Reviews

• RR

  Raven Reed

  May 8, 2026
  4.0
  Fast, mostly helpful staff and they usually have whatever your looking for when looking for dog or cat food they also have a selection of live animals ranging from sliders to snakes and other reptiles and hamsters, mice, gerbails, and the occasional ferrert or ginie pig. They also sell tanks, cages, pet beds, toys and all slrt of supplies you can need
• JB

  Jennifer Barnier

  May 8, 2026
  1.0
  I had a terrible experience years ago with a groomer there (Vermont) but thought I would give them another try in a new state (New York). Before the incident I had regularly used their full service grooming. I figured I would start with a nail trim or the mini make rover. They won't make an appointment for a trim, walk in only. I called for two days to double check and no answer or return call. I took my dog to do the walk-in and they didn't have time. I asked if I could make an appointment and they had me leave my number again and wanted to call when they have time. I can't just jump and magically be there when they call. There is a drive involved with a lot of construction. I picked up my online order at the regular cashier and expressed my frustration with hauling my dog over there for nothing. She said that she could make me an appointment for just nails. While it wasn't her fault this really infuriates me. You won't make an appointment for someone that wants to do business with you but you magically have the ability to make an appointment when someone doesn't want to do business with you anymore. That's not good business. I don't understand why people can't make appointments for small services and not waste time and gas money? I guess it was a sign not to go back to them.
• BN

  Brian Neenan

  May 1, 2026
  3.0
  Customer service is always poor at this store. The associates are not very friendly or helpful. On this particular visit I had to ask 3 times for assistance.
• MM

  Melissa Mulcahy

  Apr 25, 2026
  1.0
  Can't schedule a nail trim online . every time I go for a walk in . They say no . Then why advertise walk in appointments.
• SR

  Shirley Roberts

  Apr 22, 2026
  1.0
  This is the worst petco saloon in the United States 🇺🇸 the management is worse than the employees. They made my dogs nails sharper causing him cuts in his ears and my body.the manger that Priscilla called old went nuts on me before I could even speak on the phone calling me mean because she talk too Priscilla they are nuts and clearly need mental health aswell as too stay away from the public and animals. Worst experience ever 😪 There disrespectful and negligent.

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