Bond Vet - Long Island City

Reviews

• CA

  Chelsea Asher

  May 12, 2026
  1.0
  Avoid this place. During my first visit they left me and my unwell cat in a room for over 45 minutes with no updates or explanation. I wanted to give the benefit of the doubt, maybe they were busy, but today when I called to book an appointment their AI system was totally incompetent, hallucinated sending me appointment links and tried to discourage me from speaking to a representative, and when I was finally connected to reception they disconnected the call. Guess I shouldn't be surprised a giant corporation is all about cost cutting and not about caring for patients/clients.
• DE

  David Espinoza

  May 7, 2026
  1.0
  STAY FAR AWAY!!! “DOCTORS” here are INEXPERIENCED and will only push for expensive treatments & procedures that are UNNECESSARY. Dr. Mihailovich solely cares about money & not the well being of animals. They put my dog under sedation when it was NOT needed & the dangers of a frenchie being sedated were not explained. When I got home and inspected what “procedure” they did on my dog it looked the exact same. Not even a droplet of blood was on the area. This place stole $1300 from me and did absolutely NOTHING. This place also does not answer the phone on a regular so be prepared to call and leave 6 messages in order for someone to get back to you. Even to make an appointment. Save your money and go to your local vet. These chain clinics only care about how the place looks and money, NOT YOUR ANIMAL.
• MH

  Monserrat Hill

  Apr 24, 2026
  1.0
  Not actually a walk in, you need an appointment. Took time off of work and was turned away.
• SM

  S M

  Apr 22, 2026
  1.0
  Called multiple times to get information about pricing. The phone always picked up by AI - no information/help provided
• CL

  Christine Lee

  Apr 3, 2026
  5.0
  We had our first visit at Bond Vet LIC after our Aussie Border Collie was in a lot of pain from a ruptured anal gland. We knew he needed urgent care and were able to get an appointment the very next morning, which was such a relief. From the moment we walked in, we were impressed. The space is incredibly clean and thoughtfully designed. It feels like a pet version of a children’s clinic, which made a stressful situation feel a little lighter. A vet tech warmly walked us into the exam room and gathered our dog’s information and Dr. Kaitlyn Ritchey took amazing care of him. She treated our dog with so much TLC, thoroughly explained what was going on, and walked us through all the options before performing the procedure. The next day, they followed up via email to check on our dog. When I shared that he was still in pain, not even wanting to stand up for walks and even refusing to eat—the clinic called shortly after and had us come back in that same day. Despite everything (and admittedly, our dog can be a bit dramatic), the moment we arrived for the emergency follow-up check, he was happily wagging his tail and excited to walk into the clinic. I think that says more than any review ever could. Dr. Ritchey reassured us that he was healing well and showed us that the wound had already reduced in size, which gave us so much peace of mind. We’re so grateful to Dr. Ritchey and the entire team for making what could have been a tough experience feel so positive and supportive. Highly recommend!