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Business Details
About
Pet Boarding ServicePet Day CareKennelPet Sitter
K9 Resorts Penfield delivers premium pet care with luxury dog boarding, structured dog daycare, and attentive supervision. Our clean, climate-controlled facility features boarding suites, premium bedding, and safe group play areas designed to keep dogs comfortable, social, and happy. Trusted by Penfield dog parents for traveling, and long workdays, K9 Resorts Penfield provides hotel-level cleanliness, caring staff, and modern accommodations for dog boarding and daycare solutions. Learn more and discover why families choose K9 Resorts for exceptional dog care in Penfield NY
Location
K9 Resorts Luxury Pet Hotel Penfield
2222 Penfield Rd, Penfield, NY
14526, United States
Hours
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday9:30 AM - 5:30 PM
Sunday9:30 AM - 5:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.