Banfield Pet Hospital® - Pelham provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I waited for 1.5 hours with a new unvaccinated puppy. I could not put him down and he would not wait any longer. I understand that delays happen. But the staff were overwhelmed- and there was no communication. Also my appointment was moved so a vet could see me. I will not attend Banfield again. I'm done!
NB
Nicoe Bundy
Oct 7, 2026
4.0
Dr. Colbert and the Banfield staff were excellent in treating my furbaby Zoe! I'm grateful and appreciative of the care they gave her!
CD
Charles Craft Jr. (THE CRAFT DECORUM)
Oct 6, 2026
5.0
Peace, my Mother made me join this establishment as she has all her dogs covered under Banfield and their exceptional wellness plans. Lateef called me prior to my appointment, very reassuring/professional individual, I was looking forward to meet in person. Upon arriving the staff almost knew who Rafaela (my babygirl, Dog) and I were. (Her name was on the wall) Beyond professional, they were a delight to interact with! Everyone showed love to my baby girl. They were fast, efficient, professional, dope, clean people. Amy, working alongside Lateef were amazing at the front desk. Above and beyond service to say the least. Hennessy the nurse, working with the Vet spoke to me about Rafaela, addressing and asking any concerns I had. She was so friendly, it felt safe and positive. I spoke with the Manager Stephen over the phone and he sounded like an amazing person as well. I'll be bringing Rafaela here from now on. Thank y'all so much.
See you soon,
Peace, Blessings, and Positive Energies consistently.
Asé
SN
Sandra Negroni
Sep 29, 2026
5.0
Had a great experience with Stephen , Lateef and Hennessy all three of them took their time to take care of me as well as my puppy Ginger Sage,also took the time to explain everything that I needed to know about my insurance. Very helpful thank you
HH
Heather
Sep 24, 2026
5.0
We had an emergency visit with our pet and it went wonderfully. Re: the emergency, we left banfield a message during the time they were closed. They got back to us in a timely manner. Amy (front desk) called with an assuring and comforting voice, got us in that day.
Upon arriving, once we checked in, Amy remembered the situation, kindly greeted and assured us we would be seen shortly, and within 10-15 minutes the nurse practitioner (who was also very polite and professional) came out to take our pet for the examination.
Everything went well. Amy was absolutely amazing. After the nurse confidently broke down what was unfolding and all that needed to be done, Amy provided us with so much wonderful information to aid us in our day to day interactions with our pet.
We’ve been with banfield for quite sometime (12+ years) and this visit truly reassured us that this is the plan to stay with. The front desk team is so important, it can make or break a visit, and Banfield (@Pelham) has a great front staff. The nurse practitioners, who don’t get enough credit, are on it and make sure you’re leaving with the appropriate instructions. Rarely meet with or interact with the actual veterinarian themselves, appear to be doing a good job because the nurse practitioners are the representation.
Additionally, the interactive app is making things easier in our communications.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. You can call during hospital hours for urgent care advice or get a referral. For emergencies during non-hospital hours, please contact your local emergency hospital.
What veterinary services does Banfield Pet Hospital in Pelham offer?
They provide quality health and wellness care including routine vaccinations, microchipping, dental care, surgical care, preventive care, nutrition advice, parasite control, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Pelham?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and certain holidays such as Christmas and New Year's Day.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or the Banfield app. They also offer in-room, drop-off, and virtual visits for Optimum Wellness Plan clients.
What is the Optimum Wellness Plan offered by Banfield?
It's an annual preventive care plan including exams, vaccines, diagnostics, dental care, and nutritional consultations. It's not insurance but helps with budgeting through monthly payments and offers discounts on treatments.
Does Banfield Pet Hospital offer online veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice through Vet Chat™ on the Banfield app.
What nearby pet services can I find close to Banfield Pet Hospital in Pelham?
PetSmart, a pet store and service provider, is nearby for pet supplies and additional services you might need before or after your vet visit.
Are there any fitness centers near Banfield Pet Hospital for visitors?
Yes, Level Fitness, Omni Health and Fitness Complex, LEVEL Fitness Clubs - Pelham, and Club Pilates are nearby, so you can plan a workout or wellness visit along with your pet's appointment.
Where can I shop for groceries near Banfield Pet Hospital in Pelham?
Lidl supermarket is close by, offering grocery shopping and bakery items, convenient for grabbing essentials on the same trip as your visit to Banfield.
What dining options are available near Banfield Pet Hospital in Pelham?
Nearby dining options include Crab Du Jour Cajun Seafood & Bar, Country Kitchen, and CRAB DU JOUR OF PELHAM LL, great spots to enjoy a meal before or after your visit.
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