Vetco Total Care

Reviews

• GC

  Gina Marie Caputo

  6 days ago
  5.0
  Dr. Vine and the Assistant Rori were absolutely amazing with my dog Gia and her veterinarian needs. We definitely will come back.
• ES

  Edward S

  Sep 24, 2026
  5.0
  The customer service was excellent. Kim was a very friendly and polite person. She explained everything very clearly and made sure to address all our concerns.
• IC

  Ilene C

  Sep 9, 2026
  2.0
  The doctors were great, but the lady at the front was so entirely rude and made me feel so uncomfortable
• DM

  Dawn Maria

  Sep 5, 2026
  5.0
  everyone was wonderful to my pup, she they understood her past history and were very calming and gentle
• MM

  Mirian Mueller

  Sep 3, 2026
  1.0
  To: Joel D. Anderson, CEO, Petco Attn: Corporate Office Dear Mr. Anderson, I am writing to you with a heart full of grief to share a devastating experience I had at one of your Vetco clinics. On August 30, 2026 I brought my two beloved Yorkies—9 year-old Bella and 7 year-old Brooklyn—to Vetco for their scheduled vaccinations. My little Brooklyn, who weighed only 7.2 pounds, was a healthy and cherished companion. Following the administration of the vaccines, I was informed that she might experience some mild symptoms. Tragically, within 24 hours, my worst nightmare came true. The very next day, Brooklyn began to hyperventilate, and she passed away in my arms while we were traveling home from Long Island to New York City. I am absolutely devastated by this loss; she was the love of my life. I buried her in my backyard just yesterday. As I took a day off from work for the death of my beautiful Brooklyn an have the time to give her a proper burial. This experience has left me with profound questions regarding the care provided at your facilities. I would like to know what specific qualifications and training the staff at that Vetco location have to administer vaccinations to small, senior dogs like Brooklyn. It is incomprehensible to me that a routine visit for preventative care resulted in the death of my pet the very next day. The loss of Brooklyn has not only caused me immense pain, but it has also left my other dog, Bella, without her lifelong companion. I am now faced with the difficult task of trying to help Bella adjust to this sudden void, which may even necessitate finding a new companion for her so she can continue to live a normal life as Bella is blind. I am reaching out to you directly because I need to understand how this could have happened. I am also seeking to know what steps Petco intends to take to address this tragedy and alleviate the pain and hardship this has caused me. I look forward to your prompt response regarding this matter. Sincerely, Mirian Mueller

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