The NYC veterinarians of Pure Paws Veterinary Care of Hell's Kitchen proudly serve pet parents in Manhattan, Hell's Kitchen, Midtown, Upper West Side, Harlem and beyond. Our services include wellness exams, sick visits, vaccinations, boarding, microchipping, health/travel certificates, nutrition/weight management, behavioral counseling, allergy/dermatology, euthanasia, acupuncture, laser therapy, x-ray, ultrasound, in-house lab, parasite testing/prevention, dental, surgery, spay & neuter, pain management, & more. We also accept pet insurance, just let us know at the time of your appointment that you have pet insurance. We are open seven days a week & look forward to meeting you!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.