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Pets Square

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About

Pet StorePet Groomer
Pets Square NYC is your neighborhood one-stop shop for pets. Founded in 2020 and now spanning two locations, we pair premium retail with pro grooming under one roof. Browse a hand-picked range of national brands for dogs, cats, small animals and fish, or meet our new Betta fish in store. Our certified groomers deliver gentle, stylish care that keeps pets healthy and happy. Need supplies fast? Order online or call us and get same-day delivery across the local area. At Pets Square NYC, pets are family—and so are you. At Pets Square, we’re more than just a pet store. We’re a part of your neighborhood, committed to supporting the bond between pets and those who love them.

Location

Pets Square
504 W 42nd St, New York, NY
10036, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday9:00 AM - 7:00 PM

Reviews

Boost local visibility and reputation with reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.