Heart of Chelsea Veterinary Group - Chelsea

Reviews

• MM

  Mari M

  Jun 30, 2026
  1.0
  You have to know that I asked for vaccine exams and travel certificate for my cat They wanted 920$ Good they I did my research and asked around There are other clinics in the city Where exams is 25$, vaccine is 25$ and travel document 300 Total 350$ 920$ is insane and they’re trying ti scam people whi just want to travel with their animal and they think people will lag that. Nope, thanks good google does exist Avoid this clinic !
• TZ

  Tracy Zimmerman

  Jun 25, 2026
  5.0
  We have had the best experience at Heart of Chelsea! The most positive vet experience we have had in our six years of pet ownership. The team is so knowledgeable, responsive, and they clearly care about your pet. The only vet I've ever had that calls just to check in on your pet, and asks questions/checks in on how your pet is doing beyond just the question you came to the vet with.
• PW

  Patricia Walker

  Jun 20, 2026
  5.0
  The best animal hospital. They saved 2 of my cats lives. I can not say enough about their entire staff.
• CP

  charlotte pair

  May 27, 2026
  5.0
  After moving here my cat needed an emergency vet and the Chelsea Veterinarian Group was able to fit us in within the hour! Krisztina was so great with and calming for our cat. The service and attention we and our cat were given was unparalleled by any vet I’ve visited. We decided to make this our home vet clinic and just took all our pets in for their yearly checkup and vaccines. Dr.Siebert was incredibly knowledgeable and we would recommend this vet to anyone and everyone!
• AL

  Alexander Lo

  May 21, 2026
  1.0
  Absolutely terrible experience here. First of all, loved the experience with Doctor Andrew Torchia. Amazing and patient doctor. But the practice itself is absolute garbage- this office claims to have sent out my dog's blood sample, lab "lost" it, lied to me about having it, and now kind of shrugs it off like oops my bad? Tries to give me some suggestions on how to move forward with my paperwork for my dog. How about no, give me a solution to the storm of problems that you people have created, not suggestions. Do I need to explain the difference? 0 accountability so far. Corporate playing hot potato with who is responsible too, which is ridiculous. Why is the only person who can do anything about this an assistant manager? Like does she not have a boss to report to who can actually deal with this situation? Absolutely feels like they give 0 fs about accountability. And they have the gall to market that they have a special team to deal with international travel? I feel bad for whoever employs them for international travel requests if this is their standard of treatement. What a joke- I will be exploring legal options for negligence.