VCA Flannery Animal Hospital provides both general practice and emergency veterinary care in New Windsor, NY, with a focus on Same Day Care when pets need attention quickly. With multiple doctors working together and licensed veterinary technicians on site around the clock, our team delivers timely, high-quality care supported by clear communication and compassion. We offer advanced services including ultrasound, endoscopy, soft tissue surgery, and continuous nursing care for hospitalized patients. Whether your pet needs routine wellness care or urgent treatment, we are here to support pets and families with thoughtful, individualized medicine and a team you can trust.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.