Steinway Court Veterinarian

Reviews

• GH

  Greg H

  Sep 27, 2026
  5.0
  Dr Ordas is unbelievably good I cant recommend him enough
• JL

  Jin Lee

  Sep 17, 2026
  2.0
  Had a 9:30am appointment. Didn’t see the vet for another 40 minutes. Not the most friendly front desk folks.
• DE

  deni espinoza

  Sep 2, 2026
  1.0
  The Dr. told me i should put my cat on anxiety meds because she was screaming and hissing in fear while he was taking her vitals. when he left i asked the tech if she's seen cats like mine on anxiety meds. she said, "no, it's usually cats that are way worse than yours. your cat isn't that bad. it's up to you." this gave me the impression that the Dr. was trying to make some extra money off of me. I went for a regular check up and he wanted to make more money off of me. My cat is extremely friendly and loves people. She just doesn't like being poked or prodded. It's a shame that the Dr. tried to get me to medicate my cat for some minor behavior which most cats have; they express fear being touched and prodded by a stranger. I will be taking my cat elsewhere. Be wary and do not let them play on your heart strings for more money
• AH

  Alexis Herrman

  Sep 2, 2026
  1.0
  Really tried to give them a second shot after they made a mistake once (we’re all human) but when they continued to make mistakes that actively were causing harm to my dog and wouldn’t own up to it was the final straw. They made a simple UTI into a 2 month issue that resulted in my dog in a lot of pain. Frustrating, lack of adequate care, I would seriously warn others from going here!
• SY

  Sumi Yu

  Aug 6, 2026
  1.0
  Our cat had dental surgery here, and while the veterinarian was kind, the administrative experience was absolutely TERRIBLE. The front desk staff member my husband and I spoke with when we asked to speak to their supervisor about our experience today repeatedly interrupted us and was very rude and curt with us. When my husband picked up our cat after her dental surgery, he realized we had only been given half of the prescribed medication. He had to point out that we were missing five syringes. On the Uber home with our cat, he noticed that our discharge paperwork listed a whole other pain medication that had never been mentioned or provided, forcing him to take another one hour round trip back to the clinic to pick it up. It doesn't stop there. Before surgery, I specifically asked when I should expect to pick up our cat and was told the clinic would call me with a pickup time. They never did. Instead, I eventually received a call asking, "we are wondering when you're going to come and pick her up?" Our cat had apparently been waiting there while I was sitting at home expecting the call they had promised to make. The response I got was "Oh, I thought we had called everyone". Somehow, there's more. After I dropped my cat off I received a phone call discussing her X-ray results and surgery cost—only to receive another call a few minutes later explaining they had called the wrong number and had actually given me information about someone else's cat. I understand that mistakes can happen, but the number of preventable errors during a single visit—from sharing someone else's pet's medical information to dispensing incomplete medications and failing to communicate her pick up time—made an already stressful day far more upsetting than it needed to be. I hope the clinic improves its procedures so other pet owners don't have to go through the same experience.

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