Petco

Reviews

• EA

  Erin Alaxanian

  Sep 25, 2026
  5.0
  I can’t say enough good things about the team at my local Petco. They consistently make shopping here feel like so much more than just running into a store for pet supplies. When I first brought my Lab puppy, Grafton, home at just 7 weeks old and 13 pounds, one of the girls here was actually the very first person other than me to hold him. I brought him back in the other day at 14 weeks and now 30 pounds, and she got to hold him again. 🥹 The fact that she remembered him and was just as excited to see how much he had grown made my day. And that kind of personal attention carries through the entire store. I had previously mentioned a specific leash I wanted, and they remembered exactly which one it was and brought it right over to me when I came in. I didn’t have to search for it or even explain what I was looking for again. It’s those little things that make such a difference. The team is friendly, attentive, knowledgeable and genuinely seems to care about the pets and people who walk through their doors. They’ve made Grafton and me feel remembered and welcomed every time we visit. This is what a great neighborhood pet store experience should feel like. I’m incredibly lucky to have this Petco as my local store — and I have a feeling they’re going to get to watch Grafton grow from a 13-pound puppy into a very big Lab! ❤️🐾
• GL

  Google feedback liason

  Sep 8, 2026
  5.0
  Great associates!
• WM

  William Manor

  Sep 1, 2026
  4.0
  Place is kinda okay, not s s super big pet store and they don't have cool mat for dog in summer time
• NB

  Net Below

  Aug 21, 2026
  1.0
  Not once, but twice, Petco Grooming has denied our 14-year-old dog service, and while we completely understand that groomers have the right to make decisions based on an animal’s safety, comfort, and ability to be groomed, the issue here has been the lack of honesty, consistency, and communication. The first time, we were told she had bitten a groomer, only to later explain that she was simply nervous while navigating vestibular disease. This was especially frustrating because we had called beforehand to confirm they were able and willing to accommodate her condition. Fast forward to today: after booking another appointment for our now stable dog, with her condition documented in her file, no one reviewed or addressed any concerns leading up to the appointment. We were allowed to drop her off and leave, only to receive a call later saying they could no longer groom any dog with vestibular disease. No written policy or documentation was provided—only a verbal explanation. From what we can find, this does not appear to be a company-wide Petco policy, but rather a decision that can be made by an individual groomer or manager. Again, we have no issue with someone deciding they are not comfortable grooming her or believing the environment may cause unnecessary stress. We would have completely understood that. What is disappointing is the repeated misinformation, contradictory explanations, and poor communication. If they had simply been upfront and honest from the beginning, this entire situation could have been handled with understanding and respect.
• QL

  Qi Le

  Jul 31, 2026
  5.0
  This Petco is the best in town, it’s fully stocked, small, clean, but nimble, so many selections, and the visitors can clearly see the efforts and love the store workers put in. The manager was very friendly, knowledgeable and affective in assisting me while doing another responsibility for another customer. I was able to find freeze dried chicken hearts for my cats in the dog section of the food isle, as it was safe and compatible. I also saw tons of affordable sales and clearance items nicely arranged would absolutely come back for those next time visit. This is a mighty and lovely go-to pet store in the area. I would definitely come back here more often to fill my pet needs.

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