Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Every time I take my dog Buddy in for his nor.al check up they have treated both of us well.
AV
Alexandria Del Vecchio
Aug 23, 2026
5.0
We have been using Banfield pet hospital for almost 10 years now. They have an amazing staff. Everyone truly loves animals and the animals they help and it shows. We recently had to put one of our dogs down and they sent a card that was truly beautiful. Not some generic condolence card. To see how they filled a card with the staffs writing in it was something you don’t see now a days from many places. They truly care about the animals they see. They treat them like their own.
DW
diane williams
Aug 19, 2026
5.0
Great team of employees and doctors. My dog is always treated with kindness.
AR
Alison Russell
Aug 6, 2026
4.0
I’ve been pleasantly pleased with the care Zuki and I have received at Banfield Pet Hospital thus far. The team has been attentive, caring, and genuinely receptive to our needs. I especially appreciate their willingness to listen and suggest thoughtful solutions that support Zuki’s overall health and wellness. It’s reassuring to feel that her care is approached with both compassion and attention. We’ve had a very positive experience and are grateful for the care she’s received.
BL
Brittany Lahti
Jul 27, 2026
1.0
My dog had an appointment today for an ear infection. I was charged $60 for an ear cleaning. When I got home and went to put the first dose of ointment in her ear, it was evident that her ears were NOT cleaned (or not cleaned correctly). How can you expect an infection to go away when the treatment provided was terrible?!? Shame on you.
Edit: When I spoke to manager Shannon at this location, she was extremely defensive of the providers at the practice. She said that it was “normal” for a dog to come home with this much dirt in their ears after a $60 cleaning. I have since canceled my Wellness Plan for my pet. Do not trust this location with your pet!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Lake Grove offer?
Banfield Pet Hospital provides preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
What are the hospital hours for Banfield Pet Hospital in Lake Grove?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care?
No, Banfield Pet Hospital does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals to emergency hospitals if needed.
Can I access veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can get 24/7 remote general pet care advice and triage support via Vet Chat through the Banfield app.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
It's a preventive care plan including exams, vaccines, early diagnostics, nutrition consultations, and dental care. It renews annually and offers discounts on treatments not covered by the plan.
How can I pay for the Optimum Wellness Plan at Banfield?
You can pay monthly via automatic withdrawals from your bank or credit card, or pay the full amount upfront.
Where is Banfield Pet Hospital located in Lake Grove?
It is located at 130 New Moriches Rd, Unit C, Lake Grove, NY 11755, inside the Lake Grove Commons shopping center.
What nearby places can I visit before or after my pet's appointment?
You can visit nearby stores like Petco, Just Food For Dogs for pet supplies, or grab a coffee at Allegro Coffee or WFM Coffee Bar. Lake Grove Pizza and Chipotle Mexican Grill offer quick dining options nearby.
Are there nearby gyms or fitness centers near Banfield Pet Hospital?
Yes, nearby fitness options include StretchLab and LA Fitness, both great for a workout before or after your visit at Banfield.
Is Banfield Pet Hospital accessible for all customers?
Yes, the hospital has wheelchair-accessible restrooms and welcomes LGBTQ customers. Appointments are required to ensure proper care.
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