Based on Long Island, Long Island Tropical is a marine aquarium store offering live marine fish, reef livestock, live foods, phytoplankton cultures, and aquarium products for saltwater enthusiasts. Every fish is carefully inspected, conditioned, and prepared before shipment. We are passionate reef keepers dedicated to providing healthy livestock, expert support, and a reliable online shopping experience for hobbyists nationwide.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.