Petco

Reviews

• CB

  Carolann Bourgeois

  1 day ago
  5.0
  Great customer service walk me to the area of the store the item was in. I showed them a screenshot of what I wanted and they price matched a competitor.
• MP

  Manny Panetta

  May 7, 2026
  1.0
  Absolutely Disgusting!!! Ordered some food for my cats off of DoorDash and when I open it up there are bugs crawling all over it! I called and let John know about the issue and he calmly dismissed it and told me they aren’t harmful. I would not recommend shopping at this store ever. I will not ever be stepping foot in that building again!
• DM

  Dennis Murphy

  Apr 14, 2026
  5.0
  Why is Dustin or anyone in that store not a member of management? I asked who the GM was and they don't have one? The crew yesterday was great. Helpful, actually greeted us . Thanked us. And they were upbeat. Promotion for that team is warranted.
• SB

  Seraphina Blasich

  Apr 2, 2026
  1.0
  Employees are all friendly, but there is a clear lack of care for the reptiles in their care. The baby bearded dragons had dried up crunchy greens if any at all, and multiple of them looked in poor health. The chameleons are incredibly stressed out and kept trying to eat the plastic greenery. Basic husbandry needs are not being met here unfortunately.
• CS

  Candace Stelmach

  Mar 30, 2026
  5.0
  I have been starting to go to petco since I’ve been feeling disrespected for asking question's at other pet stores. Once I met Dalton the manager at petco in Greece I feel like I finally met someone who cares about the pet buying experience. I first wanted a tortoise and Dalton was very knowledgeable about them, on the breed temperament to what the favorite snacks are I felt I was very well informed and prepared to be a tortoise mama , it was a wonderful experience and he always answers questions I had after. I’m not from the area so I did go to another pet store in between and had a very bad expierence I regretted it, I reached out to Dalton about purchasing a betta fish I had done some research about. Dalton helped me pick out a lot of extras for my tank I hadn’t considered before and would help the quality of the water and the betta in my tank, I never felt like he was trying to sell me on anything just educating me on what’s best and he was so friendly and energetic and excited as I was that it makes it worth it to drive from my small town to go there. I would 100% recommend Dalton and Petco to all my friends .

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