Petco

Reviews

• LE

  Lilah Effron

  6 days ago
  1.0
  Do not visit this Petco if you are shopping for reptiles. I usually go to Petsmart for my worms, but decided to try Petco. Big mistake. I paid dang near $10 for a 50 pack of super worms (typical pricing, fine). I understand they are sold by weight, but when I count them out, there is usually at least 40 no doubt. I got home and counted out the worms, noticing a lot of black dead worms. By the time I got to the bottom, I didn't even count 25 worms. Again, I never go to Petco and therefore do not have a phone number with them. I called to ask how I should go about getting a refund, and they asked me to bring them back in... after I had already counted them out into my own bin (which I explained)... for an exchange.... not sure how that was supposed to work. I then saw the date on the tub, which said 4/21, three weeks from the day I bought them. The container had holes on the top of it, but the lid was sealed with tape, covering many of the holes, I assume many of the worms were dead. The associate on the phone was pleasant until they just started telling me "we price them by weight" over and over again. I told them I would not be coming back, and they got loud with me over the phone, in which I quickly hung up because no, we aren't gonna do that. Do not visit this Petco, go down the street 3 more minutes to the PetSmart, which has never failed me. Must've been my fault for trying something new.
• HB

  Hank Barksdale

  May 12, 2026
  5.0
  Great Pet Store all needs
• SM

  Sienna Mazzoni

  May 11, 2026
  5.0
  Staff was friendly and received a free item
• PP

  Pollyanna Pitts

  Apr 25, 2026
  5.0
  It’s just a lot of fun shopping there. People are great atmosphere is great. Products are great.
• JJ

  Joy

  Apr 12, 2026
  5.0
  Went to get something for our puppy yorkie who had a bad itch, she’s not an outside dog, so not knowing what it was, went to petco to see why she had such a bad itch and hot spot. And Lisa was very knowledgeable and extremely helpful, said it was either a change of food for her to get an allergic reaction- came out her way to answer all my questions and able to help me choose the best option. Ty LISA ! Good to know about her allergies.

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