Vetco Total Care

Reviews

• AM

  Anony Moose

  2 days ago
  1.0
  This is a pretend boutique shop. They offer pretend services that do not benefit your pet and maximize profit over care at any moment. Examples? They strongly push simpáriica for 6 dogs, but fail to offer that out can trigger lifelong seizures. They'll charge for unnecessary X-rays to declare a disease cured when in reality it's a chronic lifelong disease. They mix up who they give vaccines to. They yelled at me for asking the vet questions and told me to stop taking. They even kidnapped my dogs so that I can pay for a rabies shot that he received 5 days prior but I couldn't prove, by threatening me to call the police. Maniacs. Most importantly? They discussed my pets death outside of work with a second clinic in violation of my privacy rights, embarrassed me, spread lies and then denied it blatantly. They'll charge you 800 for something that cost 20$. Diana seems nice but she gossips about everyone and anyone and should be fired asap and so should that pretend manager. By all means go here if you're the loopy majority or you can break the chain of a slower who sells sick and tortured animals and their skins.
• LL

  Lee Lee

  3 days ago
  5.0
  I came into VETCO today with a prescription and several questions. Nia assisted me, and she was extremely helpful, knowledgeable, and patient. She took the time to walk me through everything step by step, making sure I understood the process. I also scheduled an appointment for the next day, and she clearly explained what I would need to bring to be prepared. Nia went above and beyond to provide exceptional customer service, and her professionalism and kindness made my experience a very positive one. She is a true asset to your team.
• GH

  gladys huertas

  4 days ago
  2.0
  I was disappointed due to I took my cat Smokey Jack to get a follow up and shots, nail clip, ear checked and the assistance wasn’t able to clip his nails and the vet didn't look inside his ears, my cat is very scared of riding in cars so he was anxious and I guess vet didn’t want to arrogate him anymore, Vet and assistant had a very hard time holding him time to give him shots that the needle was in my cats thigh and he was running on time i had a bad experience this time around, thank you
• OU

  Oscar Urbano

  Jun 23, 2026
  5.0
  Nia and Eric were amazing during my visit there. Considering it was my first time there they treated me and my boys with such upmost respect and kindness. I will return back to that Vetco even if I’m coming from Long Island. Thank you respectfully 🙏
• MP

  Martha Pierre

  May 19, 2026
  5.0
  I had an excellent experience today at Vetco Total Care Animal Hospital in Sheepshead Bay. The entire staff was kind, professional, and made me feel comfortable from the moment I walked in. I especially want to recognize Crystal, the assistant vet manager, who went above and beyond during my visit. She was truly amazing. She was compassionate, attentive, knowledgeable, and incredibly patient. You can tell she genuinely cares about the animals and the people who bring them in. Crystal took the time to answer questions, make sure everything was handled smoothly, and made the whole experience feel personal and reassuring. Employees like her are the reason people come back and trust a veterinary office with their pets. Carolina at the front desk was also was friendly, welcoming, organized, and very helpful throughout check-in and scheduling. Overall, this was one of the best experiences I’ve had at a veterinary office, and I highly recommend this location to anyone looking for caring, high-quality service for their pets.

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