Petco

Reviews

• CI

  Christine Inserra

  3 days ago
  2.0
  Store is incredibly dirty and unsightly. Needs a serious deep cleaning.
• RH

  Rae H

  4 days ago
  5.0
  I’ve been to this location a few times, and the groomer (Angela), vet (total care clinic) and nurses I had interactions with were all really awesome and professional. They put my dog Maisie at ease when she behaves somewhat anxious.
• NN

  NY

  5 days ago
  5.0
  Хорошие магазин есть всё и работники хорошие очень дружелюбный
• NB

  Nekesha Belle

  May 4, 2026
  1.0
  They dont offer most of the services listed here
• MF

  Mykola Fylyk

  Apr 9, 2026
  1.0
  I came to the store yesterday (8 March 2026) with my wife to look at the betta fish section and what we saw was honestly disturbing. There were multiple fish that were clearly sick one was floating vertically and struggling to breathe, another looked curled and extremely weak. We asked an employee for help and were directed to a manager named John. Instead of taking the situation seriously, John was dismissive and sarcastic. He kept nodding with a smirk, as if we were overreacting or wasting his time. It genuinely felt like he was mocking us rather than addressing the issue. When we asked basic questions about fish care how often the water is changed, how often they are fed he gave generic answers (“daily feeding, water changes 3–4 times a week”), which did not match the visible condition of the tanks. The water looked dirty, with clear waste buildup, suggesting poor maintenance. At one point, instead of addressing the problem, he sarcastically told us to “diagnose the fish ourselves,” asking what diagnosis all these fish supposedly had. This is completely inappropriate behavior for a manager responsible for animal care. One of the visibly sick fish was still being sold for $25. That is unacceptable. You do not need to be a veterinarian to see that these fish were in distress. The containers themselves had a visible waterline, and the water level had been filled above it, which raises serious concerns about how these fish are being handled. With minimal air access through a tiny hole in the lid, the fish appeared to be struggling for oxygen. We ended up purchasing the sick fish to try to save them. Unfortunately, one of them died shortly after we brought it home. The other is still being treated. The next morning, I returned to the store and was given a refund but none of the staff from the previous shift were there. What is most concerning is not just the condition of the fish but the complete lack of empathy and professionalism. At one point, when we challenged his attitude, the manager even threatened to call security and have us removed from the store. He then walked away and openly discussed us with another employee while staring in our direction. This kind of behavior is unacceptable. These are living animals, not disposable inventory. The lack of care, accountability, and basic respect from management is deeply disappointing.

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