This is a wonderful veterinary practice. Nothing wrong with the others we've used in this part of Brooklyn, but Heart of Chelsea Park Slope is small, personal, and excellent in ways we always appreciate.
The problem with human healthcare is that it so often defies common sense and common decency—making us unhappy, disgusted, and less healthy.
Heart of Chelsea is incredibly commonsensical. For one, they communicate openly and clearly—in person, and by phone, email, and text. Responsiveness goes such a long way to ameliorating the anxiety and hassle of healthcare. There's no unbreakable cone of silence there. If you have a question or a problem, someone calls you back. If your regular vet isn't available, you see or talk to another one. We love our pup's usual vet, Dr. McNulty, but all those we've seen are great, including fill-in vets covering for vacations and at off hours.
I will say that vet care in Brooklyn is insanely expensive. That's not Heart of Chelsea; it's just a reality. What I appreciate is the care with which they outline costs and discuss options with what's best for your pet and what's financially possible for you in mind.
Our dog develops a lot of tartar and thus gum disease. Twice yearly cleanings at $1200 per, which is half what it was at our other vet, didn't really work for us. Dr. McNulty told us to use a water additive and brush her teeth and showed me how. I do it at least every other day, and she hasn't needed a cleaning since. Do we love the daily toothbrush? Not especially. Is it worth it to save $15,000 or $20,000, and lots of discomfort, over the course of her life? Obviously.
The veterinary assistants are great. The administrative staff are friendly and efficient. They have and can immediately dispense the majority of things they prescribe. There's no wasted time there.
I can't recommend Heart of Chelsea Park Slope highly enough.