Banfield Pet Hospital

Reviews

• TJ

  Taylor Jacques

  6 days ago
  1.0
  If i could give the Banfield Pet Hospital on Atlantic Ave in Brooklyn, NY 0 stars I would. The first time I came, they couldn’t find my appointment even though I had already been rescheduled via a phone call after initially making the appointment online. Their system was down and it didn’t catch new patients. Fine. I come back one week later during the scheduled time made in person and they say it will be a 30-45minute wait. Again, fine, but you could at least call and give me a heads up before I come all the way in in the middle of my workday. Terrible terrible terrible. Will never come back here.
• HK

  Harry K

  May 11, 2026
  5.0
  We brought our Pug in for a check up and subsequently, he needed multiple RXs after his visit. As the non-primary caretaker, fulfilling prescription meds for a dog is not something I've done in the past, but I called Banfield and luckily Jasue answered the phone and helped with all my silly questions with patience and care. I was never made to feel silly or naive, and I never could have anticipated such a wonderful interaction, I'm so happy! I can't thank you enough Jasue, you're a lifesaver and made this whole process so much easier. I'm bringing you muffins when I bring Frank in for his next check-up!
• NG

  Natasha Greendyk

  May 1, 2026
  1.0
  Don’t expect to be seen anywhere near your appointment time here. I’ve been a few times and each time, we wait a minimum of an hour after our appointment time to be seen, and often longer than an hour. Additionally, they market special appointments as “in-room” but you have to hand your pet off to them; you’re not in the room at all. They give zero apologies for being late or misleading appointment types. It’s a very “well it is what it is and you gotta be okay with it” attitude here. I’ve been to other Banfield locations that have been great. Don’t waste your time going to this location.
• EH

  Erika Herrera

  Apr 22, 2026
  5.0
  We’ve been coming here for 4 years since my dog was a pup. From the moment we show up, we’re treated warmly and with respect. Any questions we have are answered thoroughly.
• AS

  Aashutosh Sah

  Apr 22, 2026
  1.0
  Dr Vinita Su was rude, did not hear our concern, and racist, didnt listen and dismmisisive. I would never visit het as me vet, Dr lowen is the best. Our appointment is was for eye nodule fo which she didn’t not address and told us i will get back to you and never came back and sent her manager. She should learn to do her duty and be humble

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