MV
Michael Vallejos
6 days ago
Brought our dog Koki in at 3am after a GI emergency. From the moment we walked in, the team was excellent. Quick to triage, quick to diagnose, and great communicators every step of the way.
What stood out most was how upfront they were about cost. They walked us through the full estimate, told us what was essential vs. secondary, and gave us real options instead of upselling. Zero pressure, no guilt trip, just honest information so we could make the right call for Koki. Came out to around $500 for the full visit, which is more than fair for any emergency vet and a relief at 3am.
Professional, kind, and genuinely good at communicating with stressed pet owners. Hope we never need them again, but really grateful they're there.
Brought my 11 year old cat here on a referral from my vet for an ear issue he has been struggling with for years. Had no problem getting in and being seen by Dr. Whiteweithers as the dermatologist. CT scan and surgery was recommended which I unfortunately cannot afford (the CT scan alone was quoted around $3,400). Secondary treatment plan was suggested which I have been doing.
When I had questions about the plan and about my cats overall health, I called back. In fact I called back 5 times over the course of a week and a half/2 weeks leaving messages with different receptionists who were all confused as to why my call wasn’t returned. When I finally received a call back from Dr WW, she insisted that she had called me back and left me a voicemail which was entirely not true. I was told that the voicemail must have “gone to spam messages” which doesn’t exist. Her next plan of action was to change his medication to something else, that she would push the prescription through to an online pharmacy and I could expect a call from them regarding the medication. This was over a month ago and I have received no call, no email, no information about the new medication and have essentially been ghosted by this doctor.
I returned to my actual vet who cares for my pet and will be continuing care with them. This place is ridiculous.
YB
Yolanda Brown
Apr 27, 2026
This place is the best. They were honest, very caring, and brought comfort to myself & family in regards to our fur baby. I'd recommend anyone who loves there fur baby, take them here, hands down!!!
EP
Elizabeth Plawiak
Apr 18, 2026
Dr. Cara Lucarelli and Kay were wonderful!! They took exceptional care of Monte (my 10 yr. old Boxer. I wasn't rushed and all my questions were answered. I would highly recommend them!!
EO
Edward O’Brien
Apr 15, 2026
They act nice when you get there. Charged $9,000 for mri and blood work and blah blah. Came up as zero then wanted to send tests out to infectious disease in California. Puppy got a Cfs tap (spinal tap) and they tossed out the sample so that “could” of been the reason for her wobblyness. Dr petcov refused to write a letter to insurance.