Banfield Pet Hospital® - Henderson provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I’ve been coming here for years, and one of the biggest reasons I kept coming back was the amazing clinical team and doctors. Seeing familiar faces always made both me and my pet feel comfortable.
Unfortunately almost every visit, I’m greeted by someone I’ve never seen before. New faces within the last few months. It just doesn’t feel as consistent or welcoming as it used to.
One thing that really stood out to me was witnessing what appeared to be a manager older female getting upset with another employee right in front of me and another client who was waiting. It made the whole waiting area feel uncomfortable.
On top of that, the wellness plan prices seem to keep going up every year. I think $8-10 more now!! I understand that costs increase over time, but it’s becoming harder to justify the expense, especially when the overall experience doesn’t feel like it used to.
DS
David Zimmerman Sr
Jun 25, 2026
5.0
Great place to bring your pet
MR
marcos rabino
Jun 8, 2026
1.0
I’ve been paying for insurance for years, and they always provided medication and everything necessary. Today my dog is in bad shape; they say they ran tests and told me to take him to the emergency vet—yet according to them, nothing was wrong. My dog arrived urinating blood—what tests did they actually run? Why didn't they give him any medicine? Why are you telling me to take him somewhere else?
AT
Ash TheScoop
Apr 20, 2026
1.0
CREEPS! STAY AWAY! I took my cat in to see Dr. Newby for a possible UTI and they tested her for everything but what I came in for. They offered expensive treatments with no real diagnosis. They used a bait and switch tactic to force me into one of their Wellness plans. Also, if you get a Wellness Plan for your animal and the pet passes away, you are still responsible for the monthly payments until the year is finished. Corporate refuses to speak to you and the site manager Heather is cruel and nasty. Even after everything I went through, I was constantly threatened with being sent to collections. They don't care about the animals, all they care about is how much money they can snatch from you. They are still attempting to steal money from my account even though they agreed to cancel the Wellness Plan. I would never recommend Banfield to any pet owner! Banfield is useless, sneaky and grubbing.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the hospital hours for Banfield Pet Hospital in Henderson?
Banfield Pet Hospital is open Monday to Wednesday from 8:00 AM to 7:00 PM, Thursday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. The hospital is closed on specific holidays.
Does Banfield Pet Hospital Henderson provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, you can call during hospital hours for urgent care advice and possible referrals to emergency hospitals or specialty providers.
What preventive pet health care services are offered at Banfield Pet Hospital?
They offer preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. They automatically renew annually unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan at Banfield?
Payments for the wellness plan can be spread across 12 months via automatic withdrawal from a bank account or credit card. There is also an option to pay in full at enrollment.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can receive remote general pet care advice and triage support 24/7 via Vet Chat™ through the Banfield app.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you visit with your pet, drop-off appointments where you drop off your pet and are notified when ready, and virtual visits for Optimum Wellness Plan clients.
Which nearby pet-related stores can I visit along with Banfield Pet Hospital?
PetSmart is nearby offering pet products and services, making it convenient to shop for pet supplies before or after your veterinary visit.
Are there dining options near Banfield Pet Hospital in Henderson?
Yes, nearby dining options include The Habit Burger Grill for fast food, Outback Steakhouse for steakhouses, Tony Roma's Ribs, Seafood & Steaks, and Hash House A Go Go for breakfast and brunch.
What shopping centers or stores can I visit near Banfield Pet Hospital?
Nearby you can find Stephanie Street Power Center for general shopping, World Market for home goods and dining, and other stores such as Old Navy, Michaels Stores, and buybuy BABY.
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