Jeff Smith and Lisa McKitrick, owners of Boofy’s Best for Pets since 2010, know how to keep kitties purring and tails wagging. “We measure success one cat or one dog at a time,” Lisa says. “We see remarkable transformations in health, appearance, and behavior that result from switching to better foods. This is what we do – we help companion animals and their caretakers find quality foods, treats, and chews that really do make a difference in the quality of their lives!” Lisa’s degree in biology and years of experience in her previous biotech career reinforce the couple’s expertise in helping customers find the right foods for their beloved pets.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.