Brand Certified
Banfield Pet Hospital
4.2(439 reviews)
Certified by Banfield Pet Hospital • Oct 11, 2026
Business Details
1424 Mercantile Ave NE, Albuquerque, NM
87107, United States
Certified by Banfield Pet Hospital • Oct 11, 2026
(505) 344-1450
Certified by Banfield Pet Hospital • Oct 11, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Oct 11, 2026
About
Certified by Banfield Pet Hospital • Oct 11, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Albuquerque provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Oct 11, 2026
Hours
Certified by Banfield Pet Hospital • Oct 11, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday8:00 AM - 5:00 PM
Products & Services
1 list · 15 items
Reviews
4.2
439 reviews
5 stars
284
4 stars
61
3 stars
25
2 stars
14
1 star
55
- OSOlga Shinaulttoday5.0Very impressed with the staff and their care of my Daisy. I am so glad we chose Banfield.
- GNGilbert NelsonOct 7, 20265.0Great veteranarians and staff.
- RLRussian LittleAug 19, 20265.0The staff are wonderful. They take their care very seriously. They answer all questions I have.
- ERErin RuscettiJul 10, 20265.0I was very happy with the results of my chihuahua's dental cleaning and tooth removal. The price was a but of a shock, but I think that is having a pet. If pet parents could be given possible estimates for tooth removal when dropping off pets, that would be helpful. A lso, get poor Kim up front some help. She does it all. Thee Mercantile team is outstanding!!
- MSMichelle SchneblyJun 21, 20262.0We wanted to like Banfield, but we couldn't stand the drop-off arrangement for vets. As far as I can tell, they take your pet back in a carrier and just leave them in there, no food, no water, no bathroom, for hours until they have time to see your pet. It happened to me more than once that I would bring in my cat right as they opened just to get her back at 5 or so, hours and hours later. Once or twice her carrier was filled with urine because my cat hadn't had access to a litter box the whole time. The wellness plan also felt a little scammy. We took advantage of all the services, but the services at times felt unnecessary. For example, my indoor cat did not need deworming meds every six months. We ultimately left, got pet insurance, and switched to another vet. We were shocked at how easy the appointment was, how quick it went, how much happier our cat was because she hadn't been stuck in a carrier by herself for hours, and how much cheaper it was when we got all the same services. Staff at Banfield were nice, and the drop-off arrangement is not their fault. The only other complaint is that Banfield apparently is notorious with other vets for promising to send over pets' records, and never actually doing so, which made our transition to another vet more complicated than necessary.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Albuquerque provide?
Banfield offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter procedures, end of life care, microchipping, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Albuquerque?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 2:00 PM. It is closed on major holidays such as Thanksgiving and Christmas.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can refer you to emergency hospitals or specialty providers.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
It is a preventive care plan that includes exams, vaccines, early diagnostics, nutrition consultations, dental care and renews annually to promote pet health.
How can I schedule an appointment at Banfield Pet Hospital Albuquerque?
Appointments can be scheduled online through their website or via the Banfield app. They offer in-room, drop-off, and virtual visit options for Optimum Wellness Plan holders.
Is Banfield Pet Hospital accepting new patients in Albuquerque?
Yes, Banfield Pet Hospital in Albuquerque is currently accepting new patients for a range of veterinary services.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to ensure timely and attentive care for your pet.
What nearby pet services can I visit together with Banfield Pet Hospital?
PetSmart is located nearby and offers pet grooming and additional pet services, making it convenient to handle your pet's wellness and grooming needs in one trip.
What dining options are available near Banfield Pet Hospital in Albuquerque?
Nearby dining options include IHOP for breakfast and brunch, Panda Express for Asian fast food, Arby's and Wendy's for quick American meals, and Starbucks for coffee and snacks, providing convenient choices before or after your pet’s appointment.
How can nearby businesses help during a visit to Banfield Pet Hospital?
Nearby businesses like Performance Bicycle for sportswear or local banks like Union Saving Bank can assist pet owners with errands during their visit, making your trip more efficient.
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