Banfield Pet Hospital® - Albuquerque Northwest provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Do not use this animal hospital!! I tried to cancel my plan three times now. The first two times where about two years ago and they are still charging me. They would not give me a refund for all the time they where charging me when they where not supposed to. They have not been cooperative at all and have been nothing but a problem!! I will NEVER be using them again. They are a total rip off.
SP
Stacy Powell
Jun 14, 2026
5.0
I trust them to take good care of my pup, keep Kim healthy and keep him current in is vaccinations.
BP
Barbara Pebley
Jun 6, 2026
5.0
I thought my cat had an ear infection turned out. She had fleas in her ears. She’s a long-haired cat. I’m very seldom never actually have I found fleas on her. I thought because it’s hair or not however, the top of her head down to her chin it’s more like a tabby, cat head and chin and it’s for I have no idea how she could’ve got that she is an indoor outdoor cat. I called Banfield actually I called several people to see if I can get her into a vet and find out if they can help her with what I thought it was an infection In her ears, no one had an opening so I wind up going to PetSmart Westside Albuquerque make an appointment there and got in in a couple of days with two young women the Vet and her assistant were awesome. They were so gentle with my cat or my cat was totally freaked out and they handled her perfectly. I would advise anybody to go there. I don’t know why I never went there before I thought you had to have an account you had to pay every month blah blah blah, but that’s not the case you can if you want to The service that we got way beyond what I expected, not just from them, but from any vet Awesome they were above and beyond
DP
Danessa Perry
May 28, 2026
5.0
Shari Parker is the best vet we have ever had. She is the most genuine human being and truly cares for every furry patient she sees. I can't recommend her or her team enough. <3
EE
Ernest H Espana
May 10, 2026
5.0
Service today was great. Ywo ladys that helped me were very helpful.
Thank you
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What pet services does Banfield Pet Hospital in Albuquerque NW offer?
Banfield Pet Hospital provides comprehensive pet care including preventive care, vaccinations, dental and surgical care, parasite control, spay/neuter, microchipping, nutrition advice, DNA testing, and end-of-life care.
What are the operating hours for Banfield Pet Hospital in Albuquerque NW?
The hospital is open Monday to Wednesday from 8 AM to 6 PM, and Thursday to Sunday from 8 AM to 5 PM. It is closed on certain holidays including Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I access veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can get 24/7 remote pet care advice and triage support via Vet Chat™ on the Banfield app.
What is included in an Optimum Wellness Plan at Banfield?
The plan offers annual preventive care including vaccines, head-to-tail exams, early screening diagnostics, nutritional consultations, dental care, and more. It automatically renews annually unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online via their website or through the Banfield app. They offer in-room visits, drop-off appointments, and virtual visits for Optimum Wellness Plan members.
Are appointments required to visit Banfield Pet Hospital?
Yes, appointments are required to visit the hospital to ensure proper care and scheduling.
What are some nearby places I can visit around Banfield Pet Hospital?
Nearby places include PetSmart for pet supplies and services, Starbucks for coffee, and Cibola Skate Park for recreation.
Can I grab a meal or drink near Banfield Pet Hospital?
Yes, Keva Juice and Jimmy John's are nearby for smoothies and sandwiches, while Taco Cabana offers Mexican cuisine.
Are there other useful stores near Banfield Pet Hospital for pet owners?
Yes, PetSmart offers pet products and services, Albertsons Pharmacy is available for medications, and Walgreens for convenience and beauty supplies.
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