Banfield Pet Hospital® - Albuquerque NE provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Rude staff very unfriendly. Vets response, "well, the ear infection might be gone", 2 visits for an ear infection in the last 6 weeks, but won't refill a prescription without an office visit. Vet won't return calls, now 2 seperate times. 2 full days now. Informed them my animal could be in
pain! Horrible care, staff. Beware money means more than your animal. Clerical staff is very unhelpful!! Vets don't care!! Zero stars as this business does'nt deserve even one. I have owned animals for 40 years. Worst Practice I have dealt with! ***Just received a phone call 36 hours later stating to bring my animal in as they may not of prescribed the right medication or misdiagnosed him? Insult to injury Banfield.
AT
Adele Toscani
Jul 13, 2026
5.0
This place is amazing! The staff cares and are never in rush to push you out the door!
AH
Alice Hicks
Jul 10, 2026
5.0
Thank you for saving my cat’s life.
JB
Jay Brotz
Jul 1, 2026
5.0
I went to Banfield for an identity declaration for our dog that is moving to another country. Dr. Horndeski clearly knows how to handle this process. She was able to complete it in about two days, which was much faster than expected.
VV
Vana
Jun 25, 2026
1.0
Went there for my cat back in May and put him on the wellness plan, everything was fine up until I went to go cancel my plan and they said I have to pay $500.94 just to cancel it. Haven't even have the plan for a full 3 months and im already getting charged and arm and a leg. I would vote 0 stars if I could
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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