Petco

Reviews

• KS

  Kenneth Stroman

  May 10, 2026
  5.0
  They have what your pets needs and more the staff are all Stars
• NB

  Niijah Bogle

  Apr 24, 2026
  1.0
  I purchased a big bag of food for my dog and found hundreds of little bugs inside, after this my dog refuses to eat hard food. Making her very sick for more than a month and becoming skinnier by the day. Me having a little less than half in my purchased bag I tried to bring it back to this Petco and they refused to take it back. Now I am left with poisoned bins that I now have to repurchase, a dog that refuses kibble, a bag of kibble that has no use, and leaving me to purchase soft food for her. All the manager Dean could repeatedly say that it’s a hard switch from kibble to soft food but it was a FORCED switch she was never supposed to make yet.
• A

  ელენე ელენიკო

  Apr 20, 2026
  1.0
  I've been going here for three years and I've never seen anything like that in three years for someone to tell me that I have to get all the food I buy myself and for him to scan each of them Today I was in a very, very awkward position and they talked to me very badly, especially the assistant himself began to provoke that I should offer him myself how much I should buy and how I should get out of the basket and give it to him it was very cruel The fact that some people can't speak English doesn't mean that you should talk like that I know to humiliate a person that she can't answer, it's very harsh of you, you lost another client today I work myself, I know what it means to do my job, but if you don't want to work there and do your obligations, don't blame people and don't insult people and don't force them to do your work for you In the end, I left everything and I didn't buy anything and after that I will never go there for shopping
• SS

  Sabrina

  Apr 14, 2026
  5.0
  Petco in West Orange ten ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ they were very helpful, informative and just nice guys. I don’t remember their names, they know who they are. I brought leopard geckos and they were so patient with me. Guys, I named them Mac & Cheese. That’s Mac in the pic. Cheese is in the corner chilling. ♥️
• EE

  Elie Exume

  Apr 10, 2026
  1.0
  IDK if it’s a West Orange location policy but on 4/10/2026 these folks refused to sell me a Parakeet. They told me unless I had a cage waiting for the bird I cannot purchase it. How the heck you gonna try and tell me what to do with my bird? They lost my business I went to animal kingdom and got my kids a bird without any issues. If I ever chose to go back to petco it will be the Verona or Kearny location, West Orange need a little more common sense. I spoke to 3 different sale associates and all 3 refused to sell me the bird because of a cage!

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