Banfield Pet Hospital® - Watchung provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
First time we went there, we came from another Banfield location and we both thought that service was great and doctor and staff were very attentive and in room service was excellent, our pet was not even that nervous as he usually has been. Will definitely come back here.
SF
Sandra Feliz
Jun 9, 2026
5.0
I had a great experience bringing lunes to the clinic. The entire staff was friendly, professional, and made us feel welcome from the moment we arrived. Dr. Ilano was caring, thorough, and took the time to answer all of my questions. Milo received excellent care, and I left feeling confident that he was in great hands. Thank you to Dr. Ilano and the entire team for the outstanding service!
NR
NJ Reviewer
May 11, 2026
1.0
As someone who has trusted Banfield with my pets for over 10 years, I’m genuinely saddened by how much the customer service at the Watchung location has declined. What used to feel reliable and caring now feels frustrating and dismissive.
It’s nearly impossible to get anyone on the phone or receive a response by email. And when someone finally does answer, I’m often placed on hold only to be disconnected. Today, I was hung up on three different times without a single callback or follow-up. I tried giving the benefit of the doubt and called back each time thinking maybe the call dropped, but after the third time, it was hard not to feel completely disregarded.
Sadly, this has been an ongoing issue for the past few years, not just a bad day or isolated incident. As a longtime customer, it’s disappointing to feel like loyalty means nothing. Because of these repeated experiences, I won’t be renewing my wellness plan and would recommend that new pet parents explore other veterinary options that prioritize communication and customer care.
TE
Tracey Eastmead
May 7, 2026
5.0
Very friendly staff, always have a good experience with this facility.
JR
John Roser
Apr 22, 2026
5.0
We have the wellness plan for our two Havaness mix breed dogs, so we know the cost and coverage. It's competitive with other plans, but we like the professional care and locations.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Watchung offer?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA testing for pets.
What are the operating hours of Banfield Pet Hospital in Watchung?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 4:00 PM. It is closed on major holidays including Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals to emergency hospitals or specialty providers if needed.
How can I schedule an appointment at Banfield Pet Hospital Watchung?
You can schedule an appointment online via Banfield's website or use their app available on both iOS and Android platforms. The featured message link and reservation URL provide direct access to scheduling.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, dental care, and nutrition consultations. It is a budget-friendly plan that renews annually and offers discounts on treatments.
Can I get veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ available on the Banfield app.
Where is Banfield Pet Hospital located in Watchung?
Banfield Pet Hospital is located at 1515 US Highway 22, Watchung, NJ 07069, USA.
What nearby pet-related businesses are close to Banfield Pet Hospital?
Nearby pet-related businesses include PetSmart, which offers grooming and pet supplies, and Dog Training Elite Northern Central New Jersey for dog training services. These can complement your visit for veterinary care at Banfield.
What entertainment options are near Banfield Pet Hospital in Watchung for families?
Families can visit Kids Empire Watchung, an indoor playcenter, or Big Blue Swim School nearby, providing fun activities while visiting the area.
Are there retail stores near Banfield Pet Hospital where customers can shop?
Yes, retail stores like T.J.Maxx, Michaels for arts and crafts, and P.C. Richard & Son for appliances and electronics are close by, allowing visitors to combine shopping with their visit to Banfield.
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