Petco

Reviews

• GB

  Grace Brown

  Jun 25, 2026
  2.0
  What u charge me some much I give you my phone number to get this count and nothing you charge me a lot thank you
• JJ

  Josh

  Jun 18, 2026
  4.0
  I recently purchased a leopard gecko from Petco in Teterboro, NJ, and had a wonderful experience overall. The staff was friendly and knowledgeable, helping me find everything I needed for my new pet, from the habitat setup to food and accessories. They answered all my questions and made the process smooth and enjoyable. The store had a good selection of reptile supplies, and I was able to leave fully prepared to care for my gecko. My only suggestion for improvement would be for them to keep a closer eye on their live insects, as I noticed that most of them were dead. While this didn’t affect my purchase of the gecko itself, having healthy feeder insects is an important part of reptile care. Overall, I’m very satisfied with my experience and would recommend Petco in Teterboro for anyone looking to bring home a new reptile.
• MH

  Mindy Haas

  Jun 15, 2026
  3.0
  There was very little help. i picked up 2 dog chews one was $14 and the second was $24 they were in the same bin-who knew, no pricing on the bins either.
• YR

  Yuveizy Rivera

  Jun 6, 2026
  1.0
  Expect to feel discrimination and racism upon walk in. Awful experience. Would never go back
• SW

  Sabrina Wheeler

  May 28, 2026
  1.0
  Let me tell you about the two worst veterinary experiences I’ve ever had ~ both at this Vetco/Petco location. My first visit was for my 13-week-old kitten’s “free” first wellness visit (be warned: it is not actually free). When I arrived, the receptionist told me my kitten could roam around the exam room while we waited for the veterinarian. A few minutes later, the doctor came in and, after a tense interaction, abruptly told me that it was recommended that cats not roam freely in the room. I was completely taken aback. I would have gladly kept my kitten in her carrier had anyone told me that. Instead, I received conflicting information from their own staff and felt like I was being reprimanded for following instructions I had just been given. The appointment itself was disappointing. Rather than receiving meaningful guidance as a first-time kitten owner, the visit largely consisted of being pitched their membership program and having a topical flea and tick treatment applied. I left feeling like I had learned almost nothing about my kitten’s health. Fast forward four days, and my kitten began experiencing blood in her stool. Naturally, I was concerned. Parasites such as Giardia and Coccidia are common in young kittens, so I immediately contacted Vetco and requested a full fecal panel. Because this location is roughly 40 minutes from my home, I specifically asked whether I could bring in a fresh stool sample first and return with my kitten if necessary. I was told that would be fine. I drove all the way back with the sample and explained the situation to both the front desk staff and the technician. The employee I dealt with (a younger woman with monotone voice/expression, curly dark hair + glasses) was the same person who had assisted me during my first visit. Both times, she was incredibly short, dismissive, and rude. I made it very clear that I wanted a complete fecal workup, including testing for Giardia and Coccidia. I was told they would run a “fecal panel”. Nobody told me additional tests were needed, nobody explained there were separate parasite screenings available, and nobody gave me the option to purchase additional testing. The next day, I called for results and was told the sample was negative for parasites. Wanting clarification, I specifically asked whether Giardia and Coccidia had been tested. The answer was no. When I asked why, given that I had repeatedly requested a full panel, I was told those were separate tests. That information would have been extremely useful while I was standing in the clinic with the sample in hand. I would have happily paid for every recommended test at that time. Instead, multiple staff members failed to communicate critical information, resulting in wasted time, additional stress, and no real answers regarding my kitten’s condition. The common theme throughout both visits was poor communication, lack of attention to detail, and an overwhelming focus on selling memberships rather than providing quality veterinary care. These were my first two visits to Vetco, and they will absolutely be my last. As a pet owner, I expect clear communication, competent guidance, and staff who genuinely care about helping animals. Unfortunately, that was not my experience here.

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