Brand Certified
Banfield Pet Hospital
3.7(201 reviews)
Certified by Banfield Pet Hospital • Oct 11, 2026
Business Details
367 Mount Hope Ave, Rockaway, NJ
07866, United States
Certified by Banfield Pet Hospital • Oct 11, 2026
(973) 366-1001
Certified by Banfield Pet Hospital • Oct 11, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Oct 11, 2026
About
Certified by Banfield Pet Hospital • Oct 11, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Rockaway provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Oct 11, 2026
Hours
Certified by Banfield Pet Hospital • Oct 11, 2026
Monday8:00 AM - 4:00 PM
Tuesday8:00 AM - 4:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday9:00 AM - 4:00 PM
Sunday9:00 AM - 4:00 PM
Products & Services
1 list · 15 items
Reviews
3.7
201 reviews
5 stars
113
4 stars
20
3 stars
12
2 stars
10
1 star
46
- BBbridget bendo4 days ago5.0I need to share how knowledgeable, helpful, compassionate, sincere, caring & wonderful the vet Dr E was with us last week with our beloved dog, George. He gave us lots of time 3 days in a row, explained what was happening, detailed our options, and went above and beyond to help our little furry family member giving him comfort and care and helping him to feel better, and calling to check up on him at home.
- SSSGSep 11, 20261.0I HAVE BEEN ON HOLD FOR 30 minutes! I have called several times and they either hang up or put me on hold! This place is ridiculously unprofessional. ! I have an optimum wellness plan for 2 dogs and I have a sick dog and I can’t get anyone to answer the phone!?!?!?
- PCPit Pig CookSep 9, 20265.0My boy Noah did something to his Paw. Knucklehead dog! The folks here at Banfield were great from the first call. Very nice people, well staffed, and fairly priced. I think we have Noah well on his way back. Thank you to the team at Banfield Rockaway.
- YTYiralda TaverasJun 19, 20265.0I cannot say enough positive things about how well our Sophia is cared for. The team is amazing from start to finish. Sophia always gets nervous but they manage to calm her down. Dr. E is very detailed and takes time to explain everything. We know Sophia is in great hands. Thank you!
- TTTimJun 3, 20261.0I rarely leave negative reviews, but my experience at this veterinary practice was extremely disappointing. During one of the most difficult times a pet owner can face, I expected compassion, understanding, and guidance. Instead, I felt like I was treated as little more than a bill. The costs were extraordinarily high, and at no point did I feel there was transparency regarding treatment options or associated expenses. What was even more upsetting was the complete lack of empathy shown during a very emotional situation involving a beloved family pet. The staff and veterinarian seemed detached and indifferent, offering little comfort or support. As pet owners, we trust veterinarians not only with our animals’ health but also to help us navigate heartbreaking decisions. Unfortunately, that compassion was noticeably absent. I left feeling devastated, frustrated, and disappointed. No pet owner should feel like they are being treated as a transaction when they are facing difficult medical decisions for a cherished member of their family. Based on my experience, I cannot recommend this practice and would encourage others to ask detailed questions about treatment options, pricing, and expectations before proceeding with care.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the Banfield Pet Hospital Rockaway's operating hours?
The hospital is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays and certain holidays.
Does Banfield Pet Hospital Rockaway provide emergency veterinary care?
No, emergency care is not provided. However, you can call during hospital hours for urgent care advice and referrals to emergency hospitals or specialists. Outside these hours, please contact your local emergency hospital.
What preventive health care services are offered at Banfield Pet Hospital Rockaway?
Services include vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to maintain your pet's health.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
It is an annual preventive care plan covering exams, vaccines, diagnostics, nutrition, and dental care, designed to keep pets healthy year-round. It is not insurance but provides discounts on treatment.
How can I pay for an Optimum Wellness Plan?
You can pay monthly via automatic withdrawal from a bank account or credit card, or choose to pay the entire plan fee upfront.
Can I get veterinary advice online from Banfield Pet Hospital Rockaway?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice through Vet Chat™ on the Banfield app.
What types of appointments does Banfield Pet Hospital Rockaway offer?
The hospital offers in-room appointments where you stay with your pet, drop-off appointments with phone communication for pickup times, and virtual visits for Optimum Wellness Plan holders.
Which nearby eateries can I visit around Banfield Pet Hospital in Rockaway?
Nearby dining options include Five Guys for burgers, Panera Bread cafe, PrimoHoagies sandwiches, Qdoba Mexican restaurant, and Teriyaki Madness serving Asian fusion cuisine.
Are there any pet-related businesses near Banfield Pet Hospital Rockaway?
Yes, PetSmart offers pet supplies and services, and S.O.S. PETS, Inc. is a local animal shelter and pet adoption charity nearby.
What nearby entertainment options are available for visitors to Banfield Pet Hospital Rockaway?
You can enjoy a movie at Dolby Cinema at AMC Rockaway or Theater 1, both nearby cinemas for a relaxing time before or after your visit.
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