Petco

Reviews

• AL

  Aaliyah Lane

  Jun 17, 2026
  5.0
  I am not happy with this store or the staff at all. not even a month ago, I purchased a 40 gallon tank 14 fish everything for the tank and I haven’t even had the tank up a month and it’s leaking which means it was purchased broken. I call speak to a gentleman there and his customer service skills stink he was not helpful. He did not offer any information. I had to keep asking questions and he acted like he did not want to be bothered just horrible. I haven’t had this fish tank a month the fish some of the fish I got were sick. Go back get everything I need for the water and now the tank is leaking and then they tell me they can’t do anything. You have to call the book that came with the tank and see what’s going on with the warranty from them after I spent over $1000 in your store never ever again everybody will know how I have been treated at the Petco in Plainfield, New Jersey. I will never recommend anybody to come to your store ………….. That was until I met one of the managers, Dani she was knowledgeable. She was patient. She listened. She was extremely helpful and into this day she is continuing to be helpful. If you do happen to come to this, Petco, make sure you ask for Dani she’s absolutely amazing. She changed my whole view On Petco and particular site I want to thank Dani so much I came into the store very angry left nasty review and Dani changed all of that around before I walked out of that store again so thank you so much. You’re amazing.
• WR

  Wanda Ring

  May 14, 2026
  5.0
  Employees greeted us as we came in . I asked them where I could find cat food . They directed me to area . I decided to pick up a litter box but wasn’t sure if the size was correct for my cats and the employee assured me it was a sufficient size . Very very helpful . It was a good experience.
• SP

  Saee Patil

  May 14, 2026
  5.0
  Always such a lovely experience with my pup!
• LD

  Luna Darke

  Apr 20, 2026
  5.0
  I love my Petco. We have 6 cats, three indoor, and three feral we care for. I love the convenience of my store, local five minute drive. I use their brand litter SoPhresh which is a great alternative to more expensive brand names, and one that really does not kick up a lot of dust. The staff are are always friendly and helpful. Also, I love that they work with local organizations to adopt out cats. For those with digs, they also have grooming services in store, and vet care on select days. A one stop shop!
• IA

  Imran Ahmed

  Apr 16, 2026
  1.0
  Worst experience ever had it. We wasn't able to exchange fish food without receipts (which the cashier never gave me) or cellphone number. Even though I have my card transactions as a proof. Such an stupid system. We won't go there anymore and recommending to other people not to buy anything from there.

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