Banfield Pet Hospital® - Moorestown Mall provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I was not given a cost break down or being told what im being charged for waited a week to hear back from their manager had to call corporate and then call them back again they were unsympathetic and unwillingly to resolve the issue. Wellness policies are also extremely over priced and you'd still need to get ER/emergency coverage for your pet
Their manger is unsympathetic and unwilling to acknowledge any wrong doings of the staff, apologize or make amends
I did this vet visit on a whim for their free first office visit will not be coming back here
JM
Jacqueline Mccoy
Aug 18, 2026
5.0
Banfield Pet Hospital is a delight. The staff is welcoming and treat your pet like their own. I have the pet plan and my dog receives all her medical care under the plan and at the Moorestown facility.
TB
Tawn Bradley
Aug 8, 2026
1.0
The absolute worst of all the Banfields in the area! The staff has no idea what is going on, they will schedule you for things you don’t need and when you get there it’s always a mix up and waste of time. They are not careful with dogs.. They prescribe medicine and when you call for questions they act delusional. Avoid this Banfield if you care about your pets health.
KF
Karen Fredricks
Jul 31, 2026
5.0
I am so glad I chose this facility! I like having the peace of mind of not having to worry about each vet visit as I have the puppy plan. The premises are immaculate and I like that it is a freestanding location and not inside a PetSmart. Most importantly, the staff is just tremendous. From the receptionist to the techs and the doctors Keeley is treated like she is a VIP. Despite being poked and prodded with every visit Keeley gets excited the moment we pull into the parking lot. Her tail never stops wagging. I think she would move in if she could! Everyone goes out of their way to answer my numerous "new mommy" questions. Couldn't be happier!
CG
Charlene Gasnick
Jul 23, 2026
1.0
Very disappointed in the non renewal of my dogs meds. They were contacted July 18 and they still have not contacted the pharmacy.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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