We are proud to have opened our second location! At All Paws Rock 2 we strive to provide and excellent safe space for your furry friends spa days! We thrive on Exceptional customer service engagement and interactions. Providing a calm relaxed atmosphere for all furry friends is our number one goal! We look forward to meeting all of our soon to be extended family members. And also welcoming some of our existing family members to out new location!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.