Vetco Total Care

Reviews

• CE

  Carlos Espinal

  1 day ago
  1.0
  Doctor that took a look at my cat was from another site so getting in touch for a follow up was impossible. When I tried speaking with the resident doctor I was told to call after lunch at 2pm then call at that hour and he is still on lunch and gave a generic response of stop the medication. My cat has been with diarrhea for 3 days because of a medication they prescribed but gave me no notice of symptoms or what to do if those symptoms occur. In attempt to remedy it I tried calling to speak with a doctor but only to get to speak with the receptionist who was nice but only relayed a generic response from the doctor. They kept pushing for me to bring my cat back even though I told them my insurance has not started yet and cant afford a recheck at this time especially considering my baby is in this mess cause of the drug they prescribed. Also I looked up the medication they prescribed it was offered on chewy for 50% less. When did care for our pets become second to profit? One would think a place that is meant to help our fur babies would at least prompt a phone conversation with the doctor to discuss what happened and alternative course but to simply say stop the medication 5 days in is wild. Im a USMC veteran and my baby is beyond important to me and just because I am struggling financally as many Americans right now should not define the quality of care my Sesame deserves. Would not return or recommend.
• IR

  Idy Roman

  Apr 30, 2026
  4.0
  Truth be told, I was going to give Petco a 3 star review. The reason being is because originally my first appointment was canceled and no one reached out to reschedule. I have a hectic work schedule and if I make an appt. I need for establishments to keep their scheduled appts. I, also did NOT get a summary of my visit or paperwork that stated which vaccines our furbaby was given. I called after my appt and asked if a summary and info about our visit could be emailed or sent to us. HOWEVER, I gave them a 4 star review because the technician and the Vet were amazing! They took their time and explained everything. They were so kind to our baby AND that made a difference to us! We are still waiting for the summary of the visit.
• AO

  Akilah Oates

  Mar 15, 2026
  5.0
  Everyone was nice and professional at Vetco. I was seen at the time i booked, no long wait and my puppy Chai was treated with care. Would definitely go back
• MA

  magy agosto

  Feb 18, 2026
  5.0
  Friendly atmosphere specially the front desk staff . Very polite and the service is great.
• LO

  Lynne Orlofsky

  Jan 15, 2026
  5.0
  We love everything about Vetco

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