Banfield Pet Hospital

Reviews

• JH

  Joseph Haskett

  Oct 10, 2026
  5.0
  I've been to other extremely expensive veterinarians and Banfield Hospital does just as good with service if not better!
• MB

  Marie Blanchette

  Sep 28, 2026
  5.0
  Employees are very patient and very attentive of what is being said about our dog.
• SC

  sara cortese

  Sep 16, 2026
  1.0
  this is the worst vet ever def go there if you want a vet who messes everything up constantly and wastes your time
• ZS

  Zoe Szok

  Aug 26, 2026
  1.0
  You'd think that anyone who works at an animal hospital in a pet store would be competent and compassionate but those are the last words I would use to describe the employees of Banfield Pet Hospital in Manchester. Don't be fooled by the 6pm close time "confirmed by the business 11 weeks ago" nor by the fact their online scheduling system allows you to schedule appointments at 5:30. This location closes at 5. They are aware of the discrepancy but do nothing to fix it. A charitable person might call this false advertising, but after leaving work early to put my poor terminally ill cat in her carrier and take her on the stressful drive to this location only to be turned away at the door, I don't feel very charitable and will call it what it is: a blatant lie. The staff are aware of the issue, yet make no effort to fix it, and don't even notify the people who use their own system to book appointments that those times aren't actually available. And when you show up at the scheduled time, and the nurses and doctors are all standing around in back chit chatting with each other, they will not be bothered to honor the appointment, even with a sick animal right in front of them. "Understaffed" might excuse this kind of thing at a Taco Bell, but for a hospital where lives and well-beings are at stake this type of thing is totally disgraceful. I'd sooner recommend the guy who treated Old Yeller than the Banfield Pet "Hospital" in Manchester, NH.
• SS

  Savannah

  Aug 19, 2026
  3.0
  Dr. Tobias is the best vet I have ever taken any animal to. She is absolutely amazing! I’m very sad that she will no longer be our cats vet, we will be moving to Merrimack because the person who schedules/manages the schedule does a very poor job. The last two scheduled visits were rescheduled without a valid reason. The first reschedule was because we made the appointment online (only because they never answer their phones), and the second was in person for a 15 minute appointment for a booster. I was told that I would have to either come in several hours earlier or drop off my 13 week old kitten to spend all day there. They also refuse to schedule anything past 3 months in advanced. I called over to the Merrimack location and I was able to schedule an appointment for 6 months from now, so I’m not sure why Manchester can’t. We will truly miss Dr. Tobias, but we need to have reliable appointments.

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