Your pets have a special place in your heart, so don’t trust their care to just anyone — bring them in to see the veterinary team at Banfield Pet Hospital in West Omaha! You can find our clinic in the PetSmart next to Oak View Mall. We offer petcare services that target your pets’ general wellness, whether it’s through vaccinations or parasite control to help keep fleas and ticks at bay. No matter what service you choose at our clinic, our convenient drop-off appointments make it easy to take care of your to-do list while we provide petcare services to your furry friends.
I love taking my pet to Banfield at Oakview. The staff are always friendly and never have a concern leaving my pet with them. They are attentive to the needs and making an appointment is easy. They usually can fit them in if a needs arises. Check in is easy and Anna is always so glad to see us. I love that they ask for concerns and you always get a personal call from the doctor. Service is 10 out of 10. If you are looking for somewhere to take care of your pets needs you have come to the right place. It is located inside a the PetSmart so you can do some shopping for pets items on your way out!
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Riane Vickery
Sep 12, 2026
1.0
Very disappointed, scheduled an appointment online and get a call 45 minutes later that their schedule is full and can’t honor online appointments made. Offered no other solutions to how to help my pet that I tried to make a sick visit for.
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nic Nwo
Sep 5, 2026
5.0
Vet knew exactly what I needed. Super helpful in showing me amd asking for questions. Quick setting up my cats medcard.
DC
Deb Conroy
Aug 15, 2026
1.0
Booked an appointment the night before for a semi emergency open wound. It let me book it for 8:30 in the morning at 7:30. I received a phone call and saying they were unable to see my pet because they had two other appointments at that time suggested I call around all the other Banfields and see what they had.
EP
Ella Parker
Jun 24, 2026
5.0
Meghan and Orlando were amazing to work with! Not only was the check-in process smooth, they were very informative, answered all my questions and took the time to sit down and discuss every option I had available. You can tell they actually care for both the pet and the owner, which is super appreciated and I wanted to say thank you for an amazing experience!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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