Brand Certified
Banfield Pet Hospital
3.8(266 reviews)
Certified by Banfield Pet Hospital • Oct 18, 2026
Business Details
11835 Retail Dr, Wake Forest, NC
27587, United States
Certified by Banfield Pet Hospital • Oct 18, 2026
(919) 562-3852
Certified by Banfield Pet Hospital • Oct 18, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Oct 18, 2026
About
Certified by Banfield Pet Hospital • Oct 18, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Wake Forest provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Oct 18, 2026
Hours
Certified by Banfield Pet Hospital • Oct 18, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday10:00 AM - 5:00 PM
Products & Services
1 list · 15 items
Reviews
3.8
266 reviews
5 stars
148
4 stars
37
3 stars
10
2 stars
10
1 star
61
- CHClara HaflerOct 14, 20265.0Good customer service and excellent patient care.
- TPTheresa PrittOct 13, 20261.0Horrible wait time EVERY SINGLE TIME! There’s zero reason for a wait this long. The problem is always the same. One person working the desk and two standing around. This time one person working and not another soul in sight. Looking at all these reviews and Banfield’s response “we’re sorry for your wait”. “I understand your frustration”. Nothing ever changes and you’re not sorry. So please spare the response! Dr. McIntire is the only reason we stick around. But it’s not a good look.
- AVAshley VazquezSep 30, 20265.0Tess and Camille were so helpful and great today so greatful for them making my first experience great and easy
- CJCarolann JenkinsSep 30, 20265.0Staff is good and Dr. Brown was fantastic
- DSDiana StatonAug 12, 20264.0Doctors and staff are great however checking in and picking up needs to improve. Waiting 20 minutes just to get checked in or waiting 20 minutes to get your baby after you have checked out.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Wake Forest?
Banfield Pet Hospital in Wake Forest is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, they offer urgent care advice during hospital hours and can provide referrals to emergency hospitals if needed. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I access veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can get 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
What preventive health care services are offered at Banfield Pet Hospital?
Banfield offers various preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutritional consultations, and dental care. It is not insurance but offers discounts on treatments and automatically renews annually.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via Banfield's website or app, using the provided scheduling link for the Wake Forest location.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and get a pickup call, and virtual visits for Optimum Wellness Plan holders.
Which nearby pet-related stores can I visit after Banfield Pet Hospital?
After visiting Banfield Pet Hospital, you can visit nearby PetSmart for pet supplies and grooming services, which is convenient for your pet's overall care needs.
Are there any nearby dining options around Banfield Pet Hospital?
Yes, nearby dining includes Rudino's Pizza & Grinders, Applebee's Grill + Bar, and Goodberry's Frozen Custard, offering options if you want to grab a meal or treat after your pet's visit.
What other personal care or retail stores are near Banfield Pet Hospital?
Near Banfield Pet Hospital, you can visit Naomi Nails Spa for beauty services or Sport Clips Haircuts of Wake Forest for haircuts. For shopping, there are stores like Saucony for shoes and Tracie's Boots & Buckles for clothing and fashion accessories.
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