At Oak Heart Veterinary Hospital, we’re committed to providing you with the best care possible for your pet. We prioritize one-on-one customer service so that you and your pet are comfortable through every step of the process. As leaders in the Raleigh area, we pride ourselves in investing in the advanced technology and continued learning opportunities for our veterinary and office staff to ensure that we’re always providing you exceptional care. Above all, our mission is to help you provide your pet with the long and enjoyable life that he or she deserves.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.