Banfield Pet Hospital® - Raleigh provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
They are the worst place for your pet!!!! They are more concerned about making the money than the wellness of your pet. You cant even call and ask a general question for my dog that I have spent thousands at this facility and just wanted to ask the nurse one question and as usual they didnt even get the question just wanted me to schedule an appointment to come in and pay. Where is the compassion and empathy for the dog and the owner as this is my emotional support dog.
RD
roland deriggs
Jul 14, 2026
5.0
Great staff
CB
Chuck B
Jul 1, 2026
5.0
Excellent Service
KF
Kate Faith
Jun 10, 2026
5.0
The staff was very friendly. They really know their stuff. My pups doctor was very knowledgeable very helpful answered all my questions and showed great care to my little girl.
AP
Anne Pippen
Jun 10, 2026
5.0
My small dog was vomiting blood and the vet was able to see me as soon as I could get there. They did an excellent job and kept me informed of everything they did.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the hours of operation for Banfield Pet Hospital in Raleigh?
Banfield Pet Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays.
Does Banfield Pet Hospital offer emergency care services?
Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What types of preventive care services does Banfield offer for pets?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans include annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. They are not insurance but offer discounts on treatments.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online via their website or mobile apps, or by calling the hospital directly at +1 919-872-8622.
Does Banfield Pet Hospital offer virtual visits?
Yes, Optimum Wellness Plan clients can have virtual visits, which save time and provide quality care from the comfort of home.
Is Banfield Pet Hospital wheelchair accessible and inclusive to LGBTQ+ clients?
Yes, the hospital has wheelchair-accessible restrooms and welcomes LGBTQ+ clients, ensuring an inclusive environment.
Are there nearby restaurants where I can eat before or after visiting Banfield Pet Hospital?
Yes, nearby restaurants include Five Guys, Bojangles', Restaurante Marisol, and McAlister's Deli, offering a variety of dining options for customers.
What nearby automotive services are available around Banfield Pet Hospital?
Close to Banfield, you can find automotive dealers and services such as WestGate Luxury Automotive Raleigh, Rolls-Royce Motor Cars Raleigh, Alfa Romeo Of Raleigh, and Leith Auto Center for your automotive needs.
Are there any nearby wellness or health stores near Banfield Pet Hospital?
Yes, nearby wellness stores include The Vitamin Shoppe and Vitamin Shoppe, where customers can shop for vitamins and supplements.
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