Our Mission at Tails & Trails, is to provide a serene environment that ensures your dog's calmness and relaxation, while our state-of-the-art NASA-approved air purification system safeguards their immune system throughout the grooming process. We are committed to delivering a premium spa experience that pampers their skin and coat, leaving your dog feeling refreshed and looking their absolute best!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.