We are a family-owned facility located in Mooresville, NC. We provide the Lake Norman area with luxury cat and dog boarding, interactive dog daycare and cat daycare, and premium dog spa services.
Our state-of the art, 6,000 square foot facility is located on 2.25 beautiful acres and filled with the luxurious services you would expect at a high end human hotel. As beautiful as our facility is, it’s what your dog or cat experiences at Pampered Pets Inn that is even more important.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.