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Business Details
About
Pet Boarding ServicePet Day CarePet Sitter
Club Pups Lake Norman is a proud recipient of the 2023 and 2025 Normy Award and a premier dog boarding and daycare facility located in Mooresville, North Carolina. As a family-owned and operated business, we are committed to providing exceptional care with a personalized touch.
Our 8,000 sq. ft. state-of-the-art facility features 48 custom-built suites and is designed to offer a safe, engaging, and crate-free environment. Unlike traditional kennels, our approach emphasizes active play and socialization, with dogs enjoying both indoor and outdoor play areas under constant supervision.
We invite you to schedule a temperament evaluation—because we can’t wait to welcome your pup to the Club Pups family!
Location
Hours
Monday7:00 AM - 11:00 AM
Tuesday7:00 AM - 11:00 AM
Wednesday7:00 AM - 11:00 AM
Thursday7:00 AM - 11:00 AM
Friday7:00 AM - 11:00 AM
Saturday8:00 AM - 9:00 AM
Sunday8:00 AM - 9:00 AM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.