Banfield Pet Hospital

Reviews

• HH

  Hannah

  Sep 13, 2026
  5.0
  Highly recommend Dr. Robles! She is great!
• FM

  Fun with Maverick

  Sep 3, 2026
  5.0
  Took amazing care of my 12 year old border collie! She just had a $6,000 surgery the day the day before at Carolina Veterinary Specialist in Huntersville for Pyometra. She would not eat and I could not get her take meds. She was extremely lethargic and could barely walk. The place in Huntersville said that because it was more than 24 hours I would have to pay the emergency 200 something dollar fee again to look at her. The vet at Banfield checked her out and provided the necessary medicine and after care instructions. Spent all the time I wanted discussing it to make sure i was comfortable and understood the plan. 2 hours later she was eating and taking her meds and is way better than she was. Spent way less than the walk in fee at the place in huntersville. Go to this vet you will not regret it they are amazing. The entire staff from the front desk back are top notch and actually care. I can't thank you enough for taking care of my girl!! Stay away from Carolina Veterinary Specialist in Huntersville at all cost! All they care about is the cost.
• KS

  Kim S

  Aug 26, 2026
  5.0
  Always caring with my pups, honest about the treatment
• MM

  Marilynn Myers

  Aug 26, 2026
  5.0
  Dr. Floreani and his staff provided 5 star service as they helped my little Max pass peacefully in my arms. Dr Floreani exhibited empathy, extreme kindness and compassion. I am forever grateful.
• HE

  Hugo Escobar

  Jul 26, 2026
  1.0
  on February 12, 2026 I called banfiled to cancel the subscription reason why is because I made and appointment at the moorsville NC location because is closer to were I curently live. When I got to the appointment in order for them to see my dog is to drop my dog off let me remind you the location is 30-40 minutes from were I live. There is no way am leaving my dog that is like leaving your child with the pediatric doctor and pick him up later that is a NO right is the same this is my kid and that is not going to happen plus that is the only option they have online that is the response they provided. I called banfiled directly and explain the situation and they did do anything what they did was call the location I went to and the manager of the location told me the same thing in order for them to see the doctor in person I have to make a phone appointment by phone 7-15 days before the appointment and that if they have one available, back on Charlotte office they don't work like this they care about the dogs they provide great customer service but not in this location and on top off that until today they are refusing to cancel my subscription. I have filed a non- authorization with the credit card that I have on file with them but they are still charging my credit card. This is a bad business to take care of your dog please if you could stay away from this subscription that they have it will be great for you and your pet.

Frequently Asked Questions About Banfield Pet Hospital