Smithfield Road Veterinary Hospital

Reviews

• MR

  Michelle Ravish

  May 8, 2026
  1.0
  The Old Guard is gone guys. I'm not sure what has happened to this practice in the last few years but I'm sure I will not be coming back again. I understand that being a veterinarian is a difficult and stressful job but if you lack empathy, caring and understanding you should just go ahead and quit. I had an terrible experience with my two dogs. When I booked my two dogs for an appointment I expressed that I only need a nail grind for one dog and an exam, rabies and nail grind for the other. The technician was rude when she walked into the room. She did not introduce herself and just handed me two pieces of paper with estimates for services I did not ask for. I was also not made aware that they charge $67 in addition to a nail trim. That's ridiculous for a dog that is up-to-date on rabies. The technician made me feel bad because one of my dogs is very old and has two tumors on his spleen. I have elected to forgo surgery due to his advanced age and what a major medical procedure would do to his quality of life. It's a difficult decision but I want my dude to live out his life at home in peace. I'm fully prepared for what is coming and this woman almost had me in tears because she made me feel like a bad owner. She shamed me and said that HER dog went through the same thing and now he's fine. That's awesome for her but that's not my situation. I hope her pet lives a long happy life. I'm sure she also got a major discount for her pets surgery as well. When the doctor, Dr. Prucell, came in she was rude, rude, rude. She also did not introduce herself. She came in HOT and said I cannot get a nail trim without an exam. I had already accepted this but they seemed weirdly upset with me. She said "what if your dog has a blood disease. I can't tell without an exam." Doctor, you do not need blood work for a physical exam. Please stop trying to steal my money. This practice's prices have also gone up significantly. An exam used to cost $55, now it is $67. Rabies used to cost $27, now it is $40. I'm sorry this review is so long but I wanted you all to know my experience. Smithfield Road Vet has gone down hill and if they keep this going I can't imagine they'll still be standing in a few years. And pro-tip. If a veterinary office is calling YOU to set up an appointment that means they're business is doing so well. The receptionist was the only kind person on staff today. Dr. Purcell and her assistant should take a page from her.
• KV

  Kay Vee

  Apr 19, 2026
  5.0
  New patients here, we wanted a more personable experience and Dr.Purcell and the team here really did that with our 2 fur babies. We have found our new docs and we are so grateful to have found them. Thank you all for taking care of my babies.
• MD

  Mary Darbro

  Apr 1, 2026
  5.0
  Had a great experience here! Searching for a vet practice with reasonable fees for dental cleanings and overall care. I was not disappointed. The office does not have bells and whistles which is fine by me because fancy offices mean higher costs. Everyone from reception, techs and doctors were great. Dr. Purcell did my girls long overdue dentals and was professional and kind. She personally came out and reviewed the findings/before and after pics and detailed after care. The cost was very reasonable compared to other estimates I have been given.
• CB

  Caleb Brown

  Mar 13, 2026
  5.0
  Smithfield Veterinary Clinic loves taking care of your pets. Dr. Max and Mel recently treated our dog with the utmost care, and it prompted a quick recovery. Everyone at the clinic, starting with Jennifer and Anna at the front desk, will help you with whatever your loved one’s medical need. Highly recommend; 5 stars!
• RW

  Ronnie Williams

  Jan 28, 2026
  4.0
  Was just checking this place out as I am going to be getting a new puppy and wanted to find a new Vet.Will be letting you know as I find out myself.

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