Five Oaks Animal Hospital

Reviews

• LW

  Lanna Wolf

  Aug 2, 2026
  2.0
  They're owned by private equity. It's seemed like the level of care isn't consistent. I didnt feel like I was listened to with my last visit. Yes, a had a list of things that needed done, but my dogs ear is still bothering him, and I feel like the food he was prescribed was pushed onto me without me investigation into WHY he has Crystals in his urine. Idk, I've just been bothered since that visit. Edit: My dogs are a current patient. It's under a different name for my security. I have the right hospital.
• AL

  Amber Leandro

  Jul 20, 2026
  1.0
  Very disappointed first time client. To be fair I’m not able to provide details about the actual vet service, but front desk staff and the appointment process is not great. I arrived early for my appointment with 2 cats in separate crates and a dog in tow. I walked into a packed waiting room with my hands full and naturally my dog gets excited when seeing other dogs. She is a pitmix so I think there was a bit of bias on the staffs part. The front desk staff asked me to sit in the vestibule. I did and was happy to do so since I figured it would not be a long wait. Well it was a long wait. 45 mins of two very unhappy cats and an over heated dog due to where we had been asked us to wait. Eventually I just left before being seen because it appeared that no one was being seen. They called me over an hour after my appointment time to tell me they were ready to see my pets. Unfortunately I had already left since my pets were stressed and there seemed to be no movement happening. My personal experience as a 20+ year pet owner is that I have never had to wait so long for an appointment that was made months in advance especially since most vet clinics know that most cats do not tolerated travel, crates, and being in unfamiliar places well. And I have never seen such a crowded waiting room with so many animals due to vet clinics usually keeping animals separate or more spaced out. I wish I could have kept the appointment, but my first impression of the front desk staff being unwelcoming and slightly rude coupled with having to wait so long was just unpleasant.
• AZ

  Amaya Zerla

  Jun 30, 2026
  3.0
  Workers are all nice and quick but sent my dog home with pee all over him after his neuter (after telling me not to wet the incision there was pee covering almost his entire stomach and all of his legs.)
• KC

  Kathry Crawford

  Jun 3, 2026
  5.0
  We had to euthanize our 14 year old chihuahua this afternoon. The staff were so compassionate to us and our furbaby. Showing respect to us and to our Butch. Highly recommend this group. It is so apparent that they care for their patients and want to offer the best. Made an untenable situation the best it could be. Thank you to them!
• DF

  Donya Foil

  Apr 16, 2026
  5.0
  My little dog had a seriously rotten tooth that was needing urgent attention. My vet couldn't do surgery for a whole month and she was not gonna last that long without serious risk to her life. I must've called 8 or 9 vets and almost all had no dentist on staff! NC State tried everything they could to reject me as well finally stating that they only had a certain allotment of anesthesia per day and they'd used most of it on a dog that was hit by a car. If true, I completely understand. I'm just not sure why they didn't lead with that. My vet's receptionist suddenly remembered Five Oaks and boy am I glad she did! They took us in the following morning first thing for an exam and scheduled surgery for Tuesday. I cannot say enough about the kindness from everyone from the front desk to the vet tech to the vet himself. And the price was better than any place I've been in Jacksonville where I live. I highly recommend Five Oaks!