Petco

Reviews

• DL

  Dolores LaPrade

  2 days ago
  5.0
  Easy to order on-line and pickup in store.
• KG

  Kat G

  2 days ago
  5.0
  Favorite Petco to go to specially because of Dawn & Titus. They are always super helpful, sweet & truly kind. They make my experience a 10 out of 10.
• LH

  Lake Norman Homes

  May 30, 2026
  5.0
  Titus in the fish department was very helpful, knowledgeable, and super friendly!
• KE

  Kayla eberst

  May 27, 2026
  1.0
  Me and my son love coming in the store when my dog needs me to restock on his ear medicine/ solution. Well today was absolutely the opposite the old lady dawn who works cashier followed me and my child around as we were gonna steal. Mind you I’m 8 months pregnant with no purse in the store no nothing so where am i going to put stuff to steal. All i had was a small wallet and a toddler who loves animals. (Mind you i probably make more than this lady so who the heak gonna try and steal something out a pet store I HAVE MONEY CLEARLY) I go to check out she doesn’t greet me ask me for my receipt say hello NO NOTHING . HORRIBLE CUSTOMER SERVICE. on top of being followed around like I’m a little teenager. And i still spent over $40.00 after the occasion. Defiantly made me not want to come back. Maybe if dawn focused more on her job there wouldn’t be so many dead fish in the tanks or animals living in filth!!! Absolutely unnecessary of an experience when just trying to shop with my toddler. I didn’t even get him the fish tank i wanted because all i wanted to do was leave the dang store so the old lady would stop stalking us and creeping on us. Edit: after reading reviews looks like there’s always issues with dawn and people commenting on how rude of a person she is yet this company still keeps her employed there. Such a shame for a customer service business to have someone working for them like this.
• DS

  Dianne Shaw

  May 18, 2026
  5.0
  Always a great experience at this store!

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